Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
CLAYTON KROPP
Refer Me
23 Reviews
23 Reviews
Write a Review
23 Reviews of CLAYTON KROPP
November 01, 2024
Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. The process was seamless. I recommend this dealer if you want quality mazda service. More
by kenny5181
Other Employees Tagged: Kao Chao, Jaik Willmon, Billy Shields, Fang Yang, Bill Thiessen, Ruben Rodriguez, Chris Howard, Maritza Padilla, Maritza Hererra
October 25, 2024
This is my second new vehicle purchase from Mazda Elk Grove. In addition, I have received a variety of vehicle services there. In fact, I came in for service on my existing vehicle and ended up buying a Grove. In addition, I have received a variety of vehicle services there. In fact, I came in for service on my existing vehicle and ended up buying a new car. Every interaction, whether a sales or service appointment, has been efficient, pleasant, and professional. More
by m_dingwell
Other Employees Tagged: Garrett Oxnaes, Jaik Willmon
October 25, 2024
We love our Mazda family. From the sales staff to the service staff and all the way down to the rental staff, the services provided are always top notch. I have purchased 2 From the sales staff to the service staff and all the way down to the rental staff, the services provided are always top notch. I have purchased 2 vehicles in the past 2 years and will be purchasing a third very soon. More
by beardwood
Other Employees Tagged: Chris Howard, David Renard, Maritza Padilla, Maritza Hererra, Danny Nguyen
October 10, 2024
As always, never had a bad experience when we drive from Tahoe to Elk Grove to get our Mazda CX-50 serviced. Still a very happy owner and customer. Tahoe to Elk Grove to get our Mazda CX-50 serviced. Still a very happy owner and customer. More
by The Kallas’s
Other Employees Tagged: Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen
August 16, 2024
Always the kindest and most efficient employees. Clayton gives us exceptional clear and concise information. I will gladly continue to use them. Clayton gives us exceptional clear and concise information. I will gladly continue to use them. More
by Mamamo
Other Employees Tagged: Jon Murphy—Original Sales Contact
August 08, 2024
Customer Service has gone downhill! We have been customers since 2014 and have bought 8 Mazdas. We take our cars to be serviced at Mazda. Yesterday, when we got serviced they said our We have been customers since 2014 and have bought 8 Mazdas. We take our cars to be serviced at Mazda. Yesterday, when we got serviced they said our battery was fine. We drove to Costco ( 5 min drive) and it would not restart. When we called Mazda, we got an automated answering system. We got called back in 20 minutes. It was very hot yesterday and we just had to sit there and wait. We take the car back and they test the battery again with a different type of tester and the battery is now bad. Why use equipment that does give an accurate reading? The shameless upselling, charging a 3% fee to use a credit card, no longer cleaning the car during services and automated phone system and made us realize it is time to take our business elsewhere. Not all Mazda dealers are charging a fee for using a credit card. Next service will be at another Mazda dealer, probably the next car too. More
by misty96114
June 19, 2024
Great deal on vehicle and the service center/car wash have already been great layers to my experience. Not everything is perfect, but Mazda/Eric knows how to make a shopping experience quality service an have already been great layers to my experience. Not everything is perfect, but Mazda/Eric knows how to make a shopping experience quality service and good customer care. More
by tahoeskier
Other Employees Tagged: Eric Fernandez Cervantes
May 31, 2024
The people working here are always upbeat which, to me says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even bette says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even better More
by easycityguy
Other Employees Tagged: Billy Shields, Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen
May 13, 2024
Outstanding customer service. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. More
by jbird1892
Other Employees Tagged: Chris Howard, Maritza Padilla, Maritza Hererra, Danny Nguyen
April 02, 2024
David was a great help! I forgot my garage door opener in my old car and David went out of his way to bring it to my house in Folsom! That was he got off of work! Thank you I forgot my garage door opener in my old car and David went out of his way to bring it to my house in Folsom! That was he got off of work! Thank you David! More
by Mikehopper54
Other Employees Tagged: David Renard
