Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 31

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Bryan Stanley

April 12, 2024

Dealership Rating
Employee Rating

I am perfectly satisfied with the process and service from James Wood and Drew Ward. More

by hh.mcgl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Tyler Mayfield , Misty Dyson, Zach Rhine

Apr 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2024

Dealership Rating
Employee Rating

Beautiful dealership and I had a wonderful time visiting with sales and service people while they got my new car ready. More

by JMELTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2024

Dealership Rating
Employee Rating

This is vehicle number 37 I believe. There is a reason I keep coming back. Beau Bell and Rocco always do wonderful jobs taking care of us. Financing is quick and easy. Service at James More

by SHALEDIGGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Coalby Graham, Sam Lara , Beau Bell

Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2024

Dealership Rating
Employee Rating

I have just you for many years and normally always happy. This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had More

by fredericklorie
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Apr 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lorie, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 05, 2024

Dealership Rating
Employee Rating

Fast, courteous, and through. Our new GMC was out in less than 1 day, and no returns were needed. More

by swmot1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes

Apr 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! I am glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 05, 2024

Dealership Rating
Employee Rating

I have bought 2 Equinox from Derek Ward, sales professional. Both times I have called and told him what I would like. He has sent me pictures of vehicles. Derek answered all my questions and he More

by Know how to take care of car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

Apr 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

Dealership Rating
Employee Rating

The service was quick and efficient, The agent was friendly as always and easy to work with. More

by SPILLJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 27, 2024

Dealership Rating
Employee Rating

Great dealership to do business with. I've been a customer of theirs since 1991. More

by ETALGER0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

Dealership Rating
Employee Rating

James Wood Motors has always taken care of me and my family. The customer service is the best around. Brian Stanley has helped me since 1993. More

by MELENDEZWILMA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wilma, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

Dealership Rating
Employee Rating

Everyone else has said they get 5 oil changes and they only offered 1.so I’m disappointed More

by eaneskilowatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Ward

Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can discuss this matter further. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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