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Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 26

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of Bryan Stanley

July 16, 2024

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Employee Rating

I have used this dealership for years. Always happy with the sales and the service. More

by CLLETOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward , Zach Rhine, Dana

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Jul 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs over the years! I appreciate your loyalty and I am thrilled to hear that you have been satisfied with both our sales and service departments. I look forward to continuing to provide you with top-notch service in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 11, 2024

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Employee Rating

Service is great. No issues. I however don’t understand why your service agents only check you in and do not provide any feedback about your vehicle. I’ve had my oil c More

by dori0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. We appreciate hearing about your experiences with our service agents. Your comments will be passed on to our team for review. For future visits, feel free to reach out to me directly if you have any questions or concerns regarding your vehicle. We aim to provide excellent service from start to finish and will work on improving our communication throughout your service visit. Thank you for choosing James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 09, 2024

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James Wood Motors does an excellent job providing service for my vehicles. They are the only place I will use. More

by CRC43.MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur as your go-to dealership for vehicle servicing. We appreciate your loyalty and trust in us. We're grateful for the opportunity to assist you and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 07, 2024

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Would have been better if we did not havry to come back the next day for the tire More

by daniel.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Daniel. We understand your frustration regarding the inconvenience of having to return the next day for your tire. At James Wood Chevrolet Buick GMC Decatur, we strive to provide efficient service and will use your feedback to improve our processes. Please feel free to reach out if you have any further concerns or if there is anything else we can assist you with. We appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

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It’s important to communicate with your customers and that doesn’t always happen here.. More

by smeans74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cathy Spurgeon, Paul Johnson, Shawn Hooe, Matt Smith , Zach Rhine

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Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. At James Wood Chevrolet Buick GMC Decatur, we value open communication with our customers. If there are any concerns you would like to discuss further, please feel free to reach out to us. We appreciate your review. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

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Bryan takes excellent care of me whenever I need service. Always courteous and professional atmosphere. More

by DALEGERIJAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, for your kind words and for recognizing the excellent care you received from us at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to providing you with the same level of service. Feel free to reach out anytime you need assistance. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

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Bryan and the entire service department is always very helpful and efficient. We appreciate it! More

by tmkesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for acknowledging Bryan and our service department! We are glad to hear that you found them helpful and efficient. We appreciate your positive feedback and look forward to assisting you again. It was a pleasure working with you at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

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Employee Rating

Great experience. Always take car of my truck. I have full confidence that it will be done right. More

by danhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Starla Johnson, Paul Johnson

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Jul 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs. We're thrilled to hear about your great experience and the confidence you have in us. We appreciate your trust and look forward to helping you with all your future automotive needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

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Employee Rating

I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else More

by LMISTYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We appreciate your loyalty and trust in our service. We look forward to helping you with your future vehicle purchases. Thank you for sharing your positive experience! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

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Employee Rating

Every part of this experience was enjoyable. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. More

by danhill22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Starla Johnson, Paul Johnson

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Jul 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for choosing James Wood Chevrolet Buick GMC Decatur and for your glowing 5-star review! We are thrilled to hear that you felt like part of our family during your visit. Providing top-notch sales and service is what we strive for each day, and we are delighted that we have met your expectations. We look forward to welcoming you back for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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