Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 27

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
347 Reviews
4.8

347 Reviews

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347 Reviews of Bryan Stanley

July 23, 2024

Dealership Rating
Employee Rating

Good service. I would go back again. Friendly people that make you feel very welcome. More

by migueldavidhernandez.8483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, we are delighted to hear that you had a positive experience with our team. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

Dealership Rating
Employee Rating

Great Service! !! Bryan Stanley is EXCELLENT with the customer and vehicle. I appreciate the kindness and attention I receive from Bryan Stanley. David Stokes is More

by raquel_inez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review, Raquel! We are thrilled to hear about the excellent service you received from Bryan and David. We appreciate your kind words and look forward to assisting you with any future vehicle needs. drive safe! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

Dealership Rating
Employee Rating

I have known the Wood family since 1942 when my father purchased a team of work horses from Frank Wood, James Woods father at first Monday, Decatur Tx. I was 7. Years old. I am a retired business man and More

by gilcojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Jeffrey Bockemehl, Nick Huff, Shawn Hooe, David Stokes, James Love , Krystal Gipson, Paul Johnson, Zach Rhine

Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your long-standing connection with the Wood family dating back to 1942. We're honored to have earned your trust through generations. Your support and kind words mean the world to us. We look forward to continuing to provide you with excellent service. Drive safely, and we can't wait to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

Dealership Rating
Employee Rating

James Wood Decatur offers, excellent, reliable service. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. More

by dlee14_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We appreciate your positive feedback about our excellent and reliable service. Our team always aims to provide clear communication and transparency throughout the service process. We look forward to assisting you again in the future. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

Dealership Rating
Employee Rating

Starla and company did an outstanding job as always thanks to everyone that helped me get through this week More

by QUALNIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe , Paul Johnson, Starla Johnson, Jeff Morris, Zach Rhine

Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the 5-star review! We are thrilled to hear that Starla and our team provided outstanding service. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2024

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Employee Rating

The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c More

by Fish08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs since April 1998. We appreciate your loyalty over the years. Regarding the 3% convenience fee on your July 1, 2024 purchase, please feel free to reach out to me directly to discuss this matter further. We value your feedback and look forward to assisting you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 18, 2024

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Employee Rating

love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More

by ferndogcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe, Russell Fox, Sam Lara , Zach Rhine, Ruben Cantu

Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about our customer service and service department! We are thrilled to hear that you found our team helpful and professional. At James Wood Chevrolet Buick GMC Decatur, we always strive to take care of our customers' vehicles like they are our own. We appreciate your loyalty and look forward to assisting you with your family's vehicles again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 16, 2024

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Employee Rating

I have used this dealership for years. Always happy with the sales and the service. More

by CLLETOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward , Zach Rhine, Dana

Jul 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs over the years! I appreciate your loyalty and I am thrilled to hear that you have been satisfied with both our sales and service departments. I look forward to continuing to provide you with top-notch service in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 11, 2024

Dealership Rating
Employee Rating

Service is great. No issues. I however don’t understand why your service agents only check you in and do not provide any feedback about your vehicle. I’ve had my oil c More

by dori0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. We appreciate hearing about your experiences with our service agents. Your comments will be passed on to our team for review. For future visits, feel free to reach out to me directly if you have any questions or concerns regarding your vehicle. We aim to provide excellent service from start to finish and will work on improving our communication throughout your service visit. Thank you for choosing James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 09, 2024

Dealership Rating
Employee Rating

James Wood Motors does an excellent job providing service for my vehicles. They are the only place I will use. More

by CRC43.MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur as your go-to dealership for vehicle servicing. We appreciate your loyalty and trust in us. We're grateful for the opportunity to assist you and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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