70 Reviews
Write a Review71 Reviews of Bryan Roberts
December 23, 2024
I received excellent customer service from Bryan Roberts at the Vehicle Service area. He explained the repairs and pricing in detail, and the mechanic’s report as he (Marco) was working on the car. Thank at the Vehicle Service area. He explained the repairs and pricing in detail, and the mechanic’s report as he (Marco) was working on the car. Thank you! More
Other Employees Tagged: Marco (mechanic) 5 Stars
December 11, 2024
Thanks y’all. The guys did a great job on my car and Brian did a great job getting me in and out of there pretty quickly with good communication. The guys did a great job on my car and Brian did a great job getting me in and out of there pretty quickly with good communication. More
November 29, 2024
Fantastic customer service skills, on time, and thoroughly walks through the process for everything a customer is receiving. thoroughly walks through the process for everything a customer is receiving. More
Other Employees Tagged: derrick howard, Brandon Alvarado, Austin Carr, Justin Ortiz, Josh Hishmeh
November 19, 2024
It was not exceptional, they did not even put the car through the car wash, the steering wheel was dirty and it took more than 2 hours when the maximum 1 hour had been stipulated., I had also ordered a p through the car wash, the steering wheel was dirty and it took more than 2 hours when the maximum 1 hour had been stipulated., I had also ordered a part of the rear seat to be repaired and the work was not done. And nothing else was communicated.I think that if they are busy due to some unexpected situations, the client should be notified so that they can plan better. More
November 12, 2024
Took three hours for appointment, was very busy so I understand. However very little communication. Did not replace the cups and edge guards like I asked them too. understand. However very little communication. Did not replace the cups and edge guards like I asked them too. More
October 28, 2024
My contact was with Bryan all the time. He has excellent customer service and always explains to me everything. The tech inside was very clear with my concern and did a great job too. I lov He has excellent customer service and always explains to me everything. The tech inside was very clear with my concern and did a great job too. I love this dealer. I have been in others dealer but this on Tampa is more efficient. More
Other Employees Tagged: Marcus Ratcliff