Marcus Ratcliff

Toyota of Tampa Bay has always been professional and gave me the best customer service I have experienced at any dealership me the best customer service I have experienced at any dealership More

by dariusa1024 Verified Customer Verified Customer

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Marcus was wonderful and not pushy. The dealership was packed with people which was a little overwhelming. They are a high volume dealership so be prepared for that. I had an overall The dealership was packed with people which was a little overwhelming. They are a high volume dealership so be prepared for that. I had an overall good experience and purchased the vehicle I came to see. More

by laurapeterman123 Verified Customer Verified Customer

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Came in looking for car. Sales guy asked if I was in because of internet pricing. I said no. He said car was valued at xxx dollars. Agreed on a price. Then saw internet Sales guy asked if I was in because of internet pricing. I said no. He said car was valued at xxx dollars. Agreed on a price. Then saw internet price was 7000 dollars less than what he said it was. He went back to manager and he fudged numbers. Saved $120.00. He said the ppp+ proce was non negotiable. When he gave us 1st price the ppp price was $100. When he recalculate the lower price the ppp price was $2998. Moving numbers around to lower the price seems deceptive. Said the internet price was minus tax tag title and dealer fees. Not $9000 difference. We took the $120 discounted price because it was late and we were done for the night. Will think hard about buying from this dealership again. I have been a loyal Toyota owner for 30+ years More

by FULLERBART Verified Customer Verified Customer

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I have to admit that purchasing from this dealership was a pleasant experience. Everyone was very helpful, and I didn't feel pressured to make a purchase. a pleasant experience. Everyone was very helpful, and I didn't feel pressured to make a purchase. More

by dahop01 Verified Customer Verified Customer

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My contact was with Bryan all the time. He has excellent customer service and always explains to me everything. The tech inside was very clear with my concern and did a great job too. I lov He has excellent customer service and always explains to me everything. The tech inside was very clear with my concern and did a great job too. I love this dealer. I have been in others dealer but this on Tampa is more efficient. More

by yunior1302 Verified Customer Verified Customer

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Easiest auto purchase! ! Better than the Carvana experience. Great customer service!! Good customer relations. Thanks ! Better than the Carvana experience. Great customer service!! Good customer relations. Thanks More

by anthoneep Verified Customer Verified Customer

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