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Bruce Denson
Bruce Denson at Heiser Ford Lincoln
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Bruce Denson

Sales Consultant

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Bruce Denson

October 09, 2024

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Employee Rating

Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser More

by ermajmajor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Brian Crandall, Chad Formico, Devin Spielman, Meagan Jones, Bassim Farhoud, Edwin Garcia, Cowart Jason, Payton Formico

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Oct 09, 2024

Heiser Ford Lincoln responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

September 05, 2024

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Employee Rating

Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More

by Colin Kenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, Joseph Vicari Jr., Brian Crandall, Devin Spielman, Keli Gastrow, Richard Hodge, Bassim Farhoud

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Sep 06, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this ? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 14, 2024

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Employee Rating

They was very friendly and nice and I got the job done. Thank you again. More

by sheltonlalita73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum, Tony Perkins, Ralph Price, Meagan Jones , Ronladell Bratchett, Landon Hill

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May 15, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 02, 2024

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Employee Rating

the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose More

by l1roge05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman, Ralph Price, Richard Hodge

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May 03, 2024

Heiser Ford Lincoln responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

April 23, 2024

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Employee Rating

It went very well all people involved excellent would recommend Heiser to others love the car More

by ebjenner
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Kreyshia White, Devin Spielman

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Apr 24, 2024

Heiser Ford Lincoln responded

Thank you so much for choosing Heiser Ford Lincoln! Please let us know if we can be of any more assistance. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 12, 2024

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Employee Rating

My vehicle was at the dealership over a month. I got decent communication and customer service while my car was being fixed. Tony and Derek were very thoughtful through this process. Now I’m back More

by L_RAYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum, Tony Perkins , Derek

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Apr 12, 2024

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Chad Formico by phone at 414-247-8831 or by email at Chad.formico@heiser.com so we can better understand what happened during your experience.

February 22, 2024

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Employee Rating

Bruce was very thorough and helped us to make the best decision for our family. All people at the dealership were thoughtful. More

by DG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 22, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Bruce, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

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