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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda
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Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
139 Reviews

Industry Experience

24 yrs, 1 mo

4.8

139 Reviews

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139 Reviews of Bruce Carrick

April 10, 2025

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Employee Rating

I have no complaints. I’m always greeted in a friendly and helpful manner. I receive quick appointments and great service, and the service video always shows what was do More

by gmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Kevin Cameron, Nick Mudd, Miguel Mazaba

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Apr 10, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

April 09, 2025

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Employee Rating

There is no other place I would go to get work done. They are the best! More

by STANMOORE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Stanley Moore

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Apr 09, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

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Employee Rating

Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. More

by MDOWODZENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

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Employee Rating

Got me in out with great service. Love the video of the work being done on the car. More

by KPERRYWI
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Miguel Mazaba

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

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Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 28, 2025

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Employee Rating

Every time i went i had Great customer service. the dealers made sure they did everything nicely. I would most definitely recommend. More

by SHAQUOIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Kirsten Jones

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Mar 28, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

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Employee Rating

I’m absolutely enjoying coming to get my vehicle service there. Bruce is always a pleasant person. He’s always helpful. Will take care of you and I’ve never been disappointed since I’ve been bringing my ve More

by HELENYOHANNES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Nick Mudd

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Mar 25, 2025

Russ Darrow Metro Mazda responded

Thank you, Helen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bruce here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

March 24, 2025

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Employee Rating

It may have taken longer than my wife and I wanted but overall everyone was nice and it was a good experience. More

by CHURCHILLETHAN6
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

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Employee Rating

Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More

by floydbretzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Miguel Mazaba , Dontell?

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Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks, Floy, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 17, 2025

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Employee Rating

Janae Anthony & Gwen HELPED ME tremendously! ! At first I thought I wasn’t getting a car because of my credit score and how high my car note will be , but they made it happen for me ! Now I’m in More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Stanley Moore, Gwen Moore, Janea Anthony

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Mar 18, 2025

Russ Darrow Metro Mazda responded

It's great to hear that Janea, Gwen, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Mazda truck! Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

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