Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
224 Reviews

Industry Experience

25 yrs

4.8

224 Reviews

Write a Review

224 Reviews of Bruce Carrick

March 28, 2026

Dealership Rating
Employee Rating

Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Report | Print
Mar 28, 2026

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

Dealership Rating
Employee Rating

Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Victor Perez-Gonzales, Gerald Schiller

Report | Print
Mar 26, 2026

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 19, 2026

Dealership Rating
Employee Rating

The service was done properly and promptly. Bruce was very easy to work with. I was very happy with the level of service I received. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Report | Print
Mar 19, 2026

Russ Darrow Metro Mazda responded

We’re happy to know the work on your Mazda CX-50 was both efficient and well-executed. We’re glad Bruce was easy to work with. We look forward to assisting you with any future service needs. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

Dealership Rating
Employee Rating

The Metro was a nice place to do business and the service was good as well. More

by DANYELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Report | Print
Mar 10, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear that our location provided a welcoming environment and that your Mazda CX-5 received quality service. We’re here whenever you need us again. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

March 07, 2026

Dealership Rating
Employee Rating

The dealership did their job. The explained what could have been the cause. Told me to call back if it happens again. More

by DESIGNOBLIQUE
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Report | Print
Mar 09, 2026

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

February 28, 2026

Dealership Rating
Employee Rating

Bruce and the guys over at metro Mazda took good care of me. I’m satisfied More

by RMOORE225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba

Report | Print
Feb 28, 2026

Russ Darrow Metro Mazda responded

We’re glad Bruce and our team provided excellent care for your Mazda CX-5 and that you’re pleased with the service. Thank you for sharing your experience. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

February 27, 2026

Dealership Rating
Employee Rating

The experience in service has always been pleasant. All options were explained. The waiting area is clean and well stocked. More

by DMINER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba, Victor Perez-Gonzales, Gerald Schiller

Report | Print
Feb 27, 2026

Russ Darrow Metro Mazda responded

We appreciate your feedback about our service department. We’re glad the option explanations were clear and the waiting area was comfortable and well stocked. We look forward to welcoming you back for your Mazda CX-50 maintenance. Jalen Moore jalen.moore@russdarrow.com

February 20, 2026

Dealership Rating
Employee Rating

No problems. Oil change and tire rotation while I waited. Was in and out in a reasonable time. More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba, Victor Perez-Gonzales

Report | Print
Feb 20, 2026

Russ Darrow Metro Mazda responded

Thank you for letting us know your Mazda CX-5 oil change and tire rotation were handled promptly. We’re glad you could wait comfortably and were in and out in a reasonable time. We look forward to assisting you with future service. Jalen Moore jalen.moore@russdarrow.com

February 17, 2026

Dealership Rating
Employee Rating

Very good service thank you very much Very kind representative good service as well good More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Nick Mudd, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL

Report | Print
Feb 17, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating. We’re thrilled our team provided kind and efficient service for your Mazda CX-5. Feel free to reach out anytime you need assistance. Jalen Moore jalen.moore@russdarrow.com

February 14, 2026

Dealership Rating
Employee Rating

Bruce Carrick and Rush Darryl dealership is very prejudice and they choose not to honor Mazda warranty my Mazda warranty for my vehicle More

by nealdelores57
Recommend Dealer
No

Other Employees Tagged: Bruce Carrick

Report | Print
Feb 18, 2026

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

Feb 18, 2026

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

1
2
...
23

Dealership Inventory (194 Vehicles)

new 2026 Mazda CX-50 car, priced at $43,340
2026 Mazda CX-50
new
polymetal gray metallic exterior
Automatic
All-wheel Drive
$43,340
View Details
new 2026 Mazda CX-90 car, priced at $46,187
2026 Mazda CX-90
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
$46,187
View Details
new 2026 Mazda CX-50 Hybrid car, priced at $33,718
2026 Mazda CX-50 Hybrid
new
wind chill pearl exterior
Automatic
All-wheel Drive
$33,718
View Details
new 2026 Mazda CX-30 car, priced at $27,142
2026 Mazda CX-30
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$27,142
View Details
used 2023 Mazda CX-30 car, priced at $19,762
2023 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive
$19,762
View Details
new 2026 Mazda CX-70 car, priced at $52,715
2026 Mazda CX-70
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$52,715
View Details
View All Inventory