Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda
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Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
126 Reviews

Industry Experience

24 yrs

4.7

126 Reviews

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126 Reviews of Bruce Carrick

March 10, 2025

Dealership Rating
Employee Rating

Always friendly and efficient service from everyone. Great service is why I keep coming back! More

by NICOLEGREGORIUS
Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Metro Mazda responded

Thanks, Nicole, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Bruce was great and so was the parts person who replaced the battery in my key fab and the person who took my payment. I had an oil change. I received the form with all the boxes checked. I checked and t More

by kellmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

March 06, 2025

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I purchased my suv in 2019 & get my vehicle serviced at the dealership the staff is always friendly sometimes if I can't make it to the madza dealership for a oil change I go to Russia darrow Kia both plac More

by EDNAMILW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 06, 2025

Russ Darrow Metro Mazda responded

Edna, Thank you for your very kind review. Bruce and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

March 04, 2025

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Bruce always takes the best care of me and my vehicle. He is a pleasure to work with and i fully trust him to give me the best service experience! More

by hannay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore

Mar 04, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 03, 2025

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The service advisor and tech were amazing. Efficient and kept me up to date during my wait. My only complaint would be the scratches my car received during the wash process. I notified staff i More

by STAMPERBERNDT1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jalen Moore jalen.moore@russdarrow.com

March 01, 2025

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Great customer service and very welcoming. They made my visit easy and informative. Thank you More

by JOYCEKIRK29
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

February 28, 2025

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I love this dealership , so nice and Janae and Gwen did everything they could to get me approved & now I’m in my dream car !!! THANK YOU GUYS More

by KEYANNACLAY71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 01, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear Janea and Gwen were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

February 26, 2025

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Bruce is a quality employee, be happy that he works for Russ Darrow , he is always helpful with any questions I might have More

by DLHARRIS_55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Feb 26, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bruce met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years! Jalen Moore jalen.moore@russdarrow.com

February 23, 2025

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Great stuff out there you guys keep my car updated and fresh always when i need it More

by WOOGIE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Russ Darrow Metro Mazda responded

Woogie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

Bruce’s team did an outstanding job servicing my car. Work began promptly and was quickly completed. The are great and experienced team. More

by SCHECK5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Feb 23, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

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