Brooke Jennings | Page 7

Master Buick GMC responded

Thank you for your kind words, Jason! I truly appreciate your feedback about the great customer service at Master Buick GMC Augusta. It's great to hear that our team provided clarity on costs and services. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words! I truly appreciate your feedback and am delighted to hear that you feel well taken care of at Master Buick GMC Augusta. We are committed to keeping your vehicle in top shape and ensuring you stay informed about any necessary updates. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for sharing your experience with us, Thomas. I understand your concerns regarding the unauthorized fee related to the recall repair. Your feedback is important, and I appreciate you bringing this to our attention. Please feel free to reach out to me directly at Master Buick GMC Augusta so we can discuss your situation further. I value your business, and we hope to restore your confidence in us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with me at Master Buick GMC Augusta. I appreciate your support and encourage you to come back and see me anytime! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400