Brooke Jennings | Page 8
Service Customer Care
Master Buick GMC
3710 Washington Rd
Augusta, GA 30907
95 Reviews
Write a Review95 Reviews of Brooke Jennings
November 13, 2021
Master serviced my 2016 Yukon SLT and replaced a brake vacuum pump and unexpectedly the brake booster. From the initial call to schedule the service until I picked my vehicle up, everyone was easy to wor vacuum pump and unexpectedly the brake booster. From the initial call to schedule the service until I picked my vehicle up, everyone was easy to work with and friendly. My service advisor, David kept in touch throughout the process and had my vehicle ready at the time promised. The staff at the Service Department made this an easy process a d I will continue to trust Master with my vehicle needs. More
Other Employees Tagged: David Truitt, Mr. Ronald, the shuttle driver.
June 19, 2021
was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly with little to no notice Love these guys and they are efficient and friendly More
Other Employees Tagged: Eddie Overby, Sue Oertle, Wade Howard, Steve MacDonald , Alyson Johns, David Truitt
March 19, 2021
My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willing to do whatever it took to fix a very difficult problem. I will buy from them again. More
Other Employees Tagged: Will Schafer, Wade Hooker, Bill Whitten, Phillip Towns , David Truitt
March 09, 2021
Perform service and had car ready on time for pickup. Serviceman was very courteous. Also was able to obtain loaner so I didn’t have to wait 1.5 hrs Serviceman was very courteous. Also was able to obtain loaner so I didn’t have to wait 1.5 hrs More
Other Employees Tagged: Sue Oertle , Michael
February 24, 2021
Everyone I meet at Master was friendly and knowledgeable. Service was quick with good results. From the person who greeted us at the door to the people who worked on the car, all were great. Even though I Service was quick with good results. From the person who greeted us at the door to the people who worked on the car, all were great. Even though I live almost 40 miles away, I will be back. More
Other Employees Tagged: Katie Stewart Schafer , David Truitt
January 25, 2021
I've been a Master Buick GMC customer since at least 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. More
Other Employees Tagged: Steve MacDonald , Alyson Johns, Carl, Service Writer
January 16, 2021
I had a great experience at the dealership. Everyone was kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. More
Other Employees Tagged: Wade Howard, Steve MacDonald , Keith Stone
December 02, 2020
First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is! More
Other Employees Tagged: Eddie Overby, Roscoe Peace , Brad Gillespie
November 20, 2020
We are very pleased with the service provided during our scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . More
Other Employees Tagged: David Truitt

