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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 6

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

510 Reviews

Overview Reviews (510)

4.8

510 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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510 Reviews of Briyanna Jones

June 24, 2026

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Employee Rating

Bad serviceI I had a recall so I went to Honda. They went under the car to change the gas pump. The black plastic (cover)that protects the gas tank was not screwed on, they left it like that, the p They went under the car to change the gas pump. The black plastic (cover)that protects the gas tank was not screwed on, they left it like that, the plastic was dragging under the car.. I really regret coming to Honda Valley Stream. More

by louisforgene

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Recommend Dealer

Jun 26, 2026 -

Honda of Valley Stream responded

Louis, thank you for your feedback. We want to clarify that the fuel pump replacement on your vehicle is performed from inside the car, accessed through the rear seat. Nothing under the vehicle or around the gas tank is touched during this repair. We would be happy to inspect your vehicle and address your concerns. Please do not hesitate to reach out to us directly.

June 23, 2026

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Everything felt seemless from walking into service center and walking out. Briyanna was very helpful with process of checking in and keeping me up to date. and walking out. Briyanna was very helpful with process of checking in and keeping me up to date. More

by EMT91182

Verified Customer

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Recommend Dealer

Yes

Jun 23, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Briyanna made the check in process smooth and kept you informed every step of the way. We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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Customer service was nice and pleasant. Did not take long for service. Very satisfied with the attention given Did not take long for service. Very satisfied with the attention given More

by Kathy11420

Verified Customer

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Recommend Dealer

Yes

Jun 23, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team took good care of you in a timely manner. Don't hesitate to reach out if there is anything else we can help with!

June 21, 2026

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They provide very goods and services. The employees is very knowledgeable, supportive and reliable. I will always have my vehicle service here. The employees is very knowledgeable, supportive and reliable. I will always have my vehicle service here. More

by Jermaine

Verified Customer

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Recommend Dealer

Yes

Jun 22, 2026 -

Honda of Valley Stream responded

Hi Jermaine! Thank you for the kind words and your continued loyalty! We are glad the team always delivers the reliable and knowledgeable service you deserve. We look forward to seeing you at your next visit and don't hesitate to reach out if there is anything else we can help with!

June 19, 2026

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A most honest shop. Its representatives are knowing, competent, courteous and very helpful. They always deliver. Its representatives are knowing, competent, courteous and very helpful. They always deliver. More

by ED.JOHNSON1

Verified Customer

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Recommend Dealer

Yes

Jun 22, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team continues to deliver the honest and competent service you deserve. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

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Good experience. All the comfort of home. Wait time was a little longer than told but it was busy. All the comfort of home. Wait time was a little longer than told but it was busy. More

by neelie7

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Jun 17, 2026 -

Honda of Valley Stream responded

Thank you for the feedback! We are glad you were comfortable while you waited and appreciate your patience on a busy day. We will keep working on our time estimates. Don't hesitate to reach out if there is anything else we can help with!

June 15, 2026

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Very helpful and honest assistance with car maintenance repairs and recommendations to sustain the best car care. repairs and recommendations to sustain the best car care. More

by blackbelt513

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Jun 16, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We always want to make sure our customers have the information they need to keep their vehicles in the best shape possible. We are so glad that came through in your experience. Please don't hesitate to reach out if there is anything you need!

June 12, 2026

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Very friendly ,very neat, I was able to do my work while waiting and it was a pleasure. waiting and it was a pleasure. More

by rabbifried

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

Jun 15, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are so glad you were able to get some work done while you waited and that the experience was a pleasant one. We look forward to seeing you next time. Please don't hesitate to reach out if there is anything you need!

June 12, 2026

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GOOD FAST RELIABLE PLEASANT FAIR SERVICE CLOSE TO ME AND A VERY FAIR PRICE TOO A VERY FAIR PRICE TOO More

by MARCELWEINBERGER

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Mark Skawinski

Jun 15, 2026 -

Honda of Valley Stream responded

Hi Marcel! We will take all of those! Thank you so much for the kind words. We are so glad we could deliver on every front and that you had a great experience with us. Please don't hesitate to reach out if there is anything you need!

June 08, 2026

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Place is clean, environment is comfortable, the minimum service time 2 hours for an appointment oil change is too long especially went an oil change takes maximum 1/2 hour. service time 2 hours for an appointment oil change is too long especially went an oil change takes maximum 1/2 hour. More

by dgolemme

Verified Customer

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Recommend Dealer

Yes

Jun 10, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the feedback and we are glad you find our facility clean and comfortable. We completely understand your frustration with the wait time and we are sorry it did not meet your expectations. We are always looking for ways to improve and will take your comments to heart. Please don't hesitate to reach out if there is anything you need!