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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 6

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

469 Reviews

Overview Reviews (469)

4.8

469 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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469 Reviews of Briyanna Jones

November 26, 2025

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I was treated with respect and kindness throughout my entire existence in having my vehicle serviced. entire existence in having my vehicle serviced. More

by gailbaker456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2025 -

Honda of Valley Stream responded

Hi Gail, thank you for your review! We’re glad to hear you felt well cared for throughout your visit. If you ever need anything, please reach out.

November 25, 2025

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This is the first Honda I have ever owned. I was greeted by Briyanna and she took my information and reason for the visit. I waited for the repair in the waiting area which was nice. Compared I was greeted by Briyanna and she took my information and reason for the visit. I waited for the repair in the waiting area which was nice. Compared to my past experiences with other dealerships, my experience at Valley Stream Honda and Briyanna was great! More

by abbot3937

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2025 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience! We’re glad your first Honda service visit went so well and that Briyanna made everything smooth and welcoming. If you ever need anything, please reach out.

November 25, 2025

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Employee Rating

Been a customer of this dealership for more than 25 years. Have always found them honest when service needs are required. years. Have always found them honest when service needs are required. More

by ZC30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Kevin Singh

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Nov 26, 2025 -

Honda of Valley Stream responded

Hi there, thank you for your loyalty and for sharing this! We’re glad to know you’ve consistently felt confident in the team’s honesty and care over so many years. If you ever need anything, please reach out.

November 25, 2025

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Employee Rating

Lock of communication…Don’t check properly the car I heard noise no want tell me…. heard noise no want tell me…. More

by WATTER_ICE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2025 -

Honda of Valley Stream responded

Hi, We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

November 24, 2025

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Employee Rating

Great people with a great attitude and personality Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the se Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the service. More

by SCHILLO24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Nov 24, 2025 -

Honda of Valley Stream responded

Hi there, thank you for your kind review and for being with us over the past couple of years. We’re so glad you’ve consistently had positive visits and that our team continues to make you feel well cared for. If you ever need anything, please reach out.

November 18, 2025

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Great dealership I’ve been using them for over 10 years, courteous kind, and knowledgeable courteous kind, and knowledgeable More

by TOC245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Nov 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the amazing review and for your loyalty over the past 10+ years! We’re truly grateful for your continued trust and kind words about our team. Please reach out if there’s anything else we can help with!

November 17, 2025

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Staff was very helpful and courteous The repair was done satisfactorily and in time expected. Neat and clean facility done satisfactorily and in time expected. Neat and clean facility More

by cjyousaf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the wonderful review! We're glad our team was helpful and courteous, your repair was completed on time and to your satisfaction, and you found our facility neat and clean. Please reach out if there's anything else we can help with!

November 17, 2025

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Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and they offer you free coffee pr tea while you wait for you car. More

by jackie160

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Nov 17, 2025 -

Honda of Valley Stream responded

Hi Jackie, thank you for taking the time to share your thoughts with us. We’re glad to hear that our team treated you well, kept communication clear, and made your wait comfortable. We understand concerns about repair costs and appreciate you mentioning it. If you ever need anything or have questions about future service options, please reach out.

November 14, 2025

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It was my first time there, however, it was a pleasant experience. I was greeted by the valet, and directed what to do after they took my car. The wait time was very reasonable and the waiting room was experience. I was greeted by the valet, and directed what to do after they took my car. The wait time was very reasonable and the waiting room was very comfortable. More

by RH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia

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Nov 17, 2025 -

Honda of Valley Stream responded

Hi RH, thank you for sharing your experience with us! We're glad your first visit went smoothly and that our team helped guide you through the process. It’s great to hear the wait time worked out well and that you felt comfortable while you were here. Please reach out if you need anything at all — we’re always happy to help.

November 11, 2025

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Employee Rating

Briyanna--professional and cordial! Dealership -- can offer known discounts if the person does not have a coupon for the services being rendered. (Times are rough; people deserve br Dealership -- can offer known discounts if the person does not have a coupon for the services being rendered. (Times are rough; people deserve breaks). I was surprised by the credit card fee.. More

by GOODLORRI25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your thoughtful feedback! We’re glad to hear that Briyanna provided courteous and professional assistance. We also appreciate your comments regarding discounts and credit card fees — they’re valuable. Please don’t hesitate to call if there’s ever anything you need.