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Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 43

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
445 Reviews
4.8

445 Reviews

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445 Reviews of Briyanna Jones

March 09, 2024

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Employee Rating

I believe that the waiting time can be improved. Such a strategy could dramatically increase customer satisfaction. Overall, Keep up the excellent work. More

by inovation40
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Brandon Martinez

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Mar 12, 2024

Honda of Valley Stream responded

Thank you so much for taking the time to review your experience with us. We are constantly working to improve our wait times without sacrificing the quality of our work. We look forward to seeing you again. If you need anything in the meantime, don't hesitate to reach out.

March 09, 2024

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Employee Rating

Briyanna Jones was very helpful and I'm happy with my service with her she is the best More

by kevin198869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Honda of Valley Stream responded

We're thrilled to hear that Briyanna provided you with excellent service, and we appreciate your positive feedback! It's wonderful to know that she was very helpful, and we're delighted that you're happy with the service you received from her. We will make sure to pass on your compliments to Briyanna. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. We look forward to the opportunity to serve you again, and thank you for choosing us

March 09, 2024

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Employee Rating

The first one there, literally before the staff. wasn’t the 1st or 4th done. Oil change. More

by BON2DANXT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
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Mar 15, 2024

Honda of Valley Stream responded

We are wanting to reach out to you in regards to this review, but are unable to locate you based off the name given. Please PM us your full name and number so that we may reach out. Thank you!

March 06, 2024

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Came in reported problem . Problem fixed.. all good and professional. No time wasted. Brianna was great More

by mpr5879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2024

Honda of Valley Stream responded

We're pleased to hear that Brianna provided you with a professional and efficient experience, promptly addressing and fixing the reported problem. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any future concerns or automotive needs, feel free to reach out. Thank you for choosing our services!

March 04, 2024

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Employee Rating

He is an excellent employee and has great customer service. I was pleased with my experience dealing with him. More

by Shipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Brandon Martinez , Jerry Lancaster JR

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Mar 04, 2024

Honda of Valley Stream responded

We appreciate your positive feedback! It's wonderful to hear that our employee provided excellent customer service, and you were pleased with your experience dealing with them. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. Thank you for taking the time to recognize their efforts!

March 01, 2024

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During my visit, I had to wait in a very busy waiting area. I wanted over 3 hours for an oil change. I was told i had an oil leak but there isn’t one. I was sent a video, which does not indicate there’s More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 05, 2024

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

March 01, 2024

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Employee Rating

Went in for a simple oil change and made me wait two hours. Terrible timing service More

by abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 05, 2024

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 27, 2024

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Employee Rating

Bryanna helped me out immensely. She is an excellent employee and customer service representative. More employees should be be like her More

by patriciabarrere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 27, 2024

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Employee Rating

Professional, reliable and efficient service. Great customer service. Affordable quality parts and products. Convenient location More

by dwatson.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinsky, Brandon Martinez , Jerry Lancaster JR

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Feb 27, 2024

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 23, 2024

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Employee Rating

Everyone at the service area was very kind and helpful, and I will continue to use this Honda service in the future. More

by JWALLACE62555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Honda of Valley Stream responded

We're delighted to hear that everyone at the service area was very kind and helpful. It's wonderful to know that you had a positive experience, and we appreciate your loyalty in choosing our Honda service. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your kind words and for continuing to trust us with your service needs!

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