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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 40

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

469 Reviews

Overview Reviews (469)

4.8

469 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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469 Reviews of Briyanna Jones

May 15, 2024

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Employee Rating

The service was good. Let me know any additional work that is required in the future. Let me know any additional work that is required in the future. More

by NORMA.CALAME

Verified Customer

Service Communication

Recommend Dealer

Yes

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May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our service good. We'll be sure to keep you informed about any additional work that may be required in the future. Your satisfaction is our priority, and we look forward to continuing to serve you.

May 15, 2024

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They respect the customer very much and their service is very good as other Hondas do not service like them. very good as other Hondas do not service like them. More

by marobin458

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're thrilled to hear that you feel respected as a customer and are pleased with our service. We strive to provide top-notch service that sets us apart, and it's wonderful to know we're meeting your expectations. We look forward to continuing to serve you with the excellence you deserve!

May 13, 2024

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You ALL have and are professional and, you take care of your clients!!!! You value your customers your clients!!!! You value your customers More

by DEANKATHY1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We are thrilled to hear that you find our team professional and attentive. Our customers are our top priority, and we strive to provide the best service possible. Your feedback means a lot to us and motivates us to keep up our efforts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

May 13, 2024

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Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Brandon Martinez , Jerry Lancaster JR

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May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

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I came in to get a replacement tire using the Honda purchased extended tire warranty. Briyanna was able to give me a reasonable estimate of the time needed, and she was responsive using the text featur purchased extended tire warranty. Briyanna was able to give me a reasonable estimate of the time needed, and she was responsive using the text feature so I did not have to look for her to find out the status. This was my second time with Briyanna and at Valley Stream, and I will be back for the next time my vehicle needs to be serviced. More

by n.ramsook

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Briyanna provided you with a reasonable estimate and kept you updated through the text feature, making the process convenient for you. We appreciate your continued trust in our service and look forward to serving you again next time your vehicle needs attention. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

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Briyanna addressed all my concerns. She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done than was needed. She communicated with me via text when necessary. I loved the fact that there was transportation available back home while my car was being serviced for the day. The facility itself is bright and clean. More

by smoisoff2

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Briyanna addressed all your concerns with patience and provided you with informed and honest service for your Honda CRV. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 11, 2024

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Good customer service. Nice lobby. Straight forward and don’t push me to do more services. Nice lobby. Straight forward and don’t push me to do more services. More

by tianareyes13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

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May 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had such a great experience with our customer service and facilities! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad you enjoyed our lobby. We believe in transparency and respect for our customers' choices, so we're pleased to hear that you felt our approach was straightforward and free from pressure. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

May 10, 2024

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Took longer than I was led to believe would take , not necessarily fault of service center necessarily fault of service center More

by DCINCIRIPINI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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May 13, 2024 -

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 10, 2024

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Employee Rating

Marcel was very nice and helped to solve all my inquiries. Overall we like being served here. inquiries. Overall we like being served here. More

by argycholpon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

May 10, 2024

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Employee Rating

Kevin was very patient and helpful with handling all my questions about my CRV. I brought my car in at 7am and got it back around 5:30pm. It runs great and the problem has been fixed. Thank you for everyth questions about my CRV. I brought my car in at 7am and got it back around 5:30pm. It runs great and the problem has been fixed. Thank you for everything!! -Victoria More

by vperry.nyc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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May 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Kevin provided such helpful and patient service with your CR-V! It's great to know that your car is running well and that the issue has been resolved. We truly appreciate your patience, and we're always here to assist with any future needs. Thank you for choosing us, and drive safely!