Brittney Ottaviano
Brittney Ottaviano at Tucson Subaru

Brittney Ottaviano

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.8
153 Reviews
4.8

153 Reviews

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153 Reviews of Brittney Ottaviano

December 26, 2025

Dealership Rating
Employee Rating

Tucson Subaru was transparent throughout the purchase process along with the trade of our used subaru. Greg was not pushy during our decision and discussion around us deciding to trade. We were also plea More

by ehlo.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2025

Tucson Subaru responded

Thank you! It was nice to meet you both!~Jennifer

Dec 26, 2025

Tucson Subaru responded

Glad to hear you enjoyed your experience!!-Ethan Ward

Dec 27, 2025

Tucson Subaru responded

Thank you , Congrats on the New Outback !!- Greg

December 07, 2025

Dealership Rating
Employee Rating

I have had great service from this dealership from the lease of my new Forester as well as the care and maintenance of my last Forester. More

by kinlochsusan
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Kountz, Angel Marinez

Dec 08, 2025

Tucson Subaru responded

Susan thank you very much!

October 16, 2025

Dealership Rating
Employee Rating

The staff are fun to work with. They will not rush you k into a decision. They explain your options. More

by nlbeman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Joe Micoletti

Oct 20, 2025

Tucson Subaru responded

Thank you for the great review! You were also a lot of fun to work with :-) Joe

September 29, 2025

Dealership Rating
Employee Rating

They are pleasant and helpful. They seem to be well organized, and their follow-through is good. Amenities for customers waiting for service are good More

by stsumason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Tucson Subaru responded

Thank you for the review. Darla

Sep 30, 2025

Tucson Subaru responded

Thank you!!! Very much appreciated 😊 Joe

September 10, 2025

Dealership Rating
Employee Rating

Jade Hilliard, Service Advisor was exceptional with her knowledge and recommendations for needed extensive repairs for my 10 year old Subaru! Knowing my past successful repairs by the Service Department I More

by rjon4cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Hilliard

Sep 11, 2025

Tucson Subaru responded

Thank you so much for your kind words! We appreciate it so much! - Jade & Brittney

July 30, 2025

Dealership Rating
Employee Rating

Tucson Subaru has the potential to be an exceptional dealership across the board. The only suggestion I am able to offer is improving coordination between departments. Great people can easily be found More

by Sevster
Recommend Dealer
Yes
Jul 30, 2025

Tucson Subaru responded

Thank you for the review, we appreciate it. Darla

Jul 31, 2025

Tucson Subaru responded

Thank you for the feedback! - Ethan Ward

Aug 01, 2025

Tucson Subaru responded

Thank you for the feedback ~JW

May 30, 2025

Dealership Rating
Employee Rating

I had a wonderful experience from start to finish! From being greeted promptly, having an enjoyable test drive, having my questions answered in person and via text over the course of a week, being int More

by herberty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Kevin McDougall, Adrien Torres , Joe Sitzmann

May 30, 2025

Tucson Subaru responded

Thank you for the review!!!! Traci

May 30, 2025

Tucson Subaru responded

Thank you herberty for your great review, it means the world to me. Kevin McD

May 30, 2025

Tucson Subaru responded

This makes me so happy to hear! Thank you for this wonderful review. It means so much! Best, Joe Sitzmann

May 13, 2025

Dealership Rating
Employee Rating

Brittney the service advisor was a 10 of 10. She sent me updates through the service experience. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Tucson Subaru responded

Thank you so much, Nick!

May 04, 2025

Dealership Rating
Employee Rating

Had another great service experience at Tucson Subaru. This was a major service interval and required a 5 - 6 wait, but the friendly staff and large comfortable waiting area made it tolerable. Coffee, tea More

by jbraswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victorino Campos

May 09, 2025

Tucson Subaru responded

Thank you so much Mr. Braswell for your kind words and good feedback! I hope to see you next time :) - Brittney

April 15, 2025

Dealership Rating
Employee Rating

Always placed buyers first. Satisfied every request without delay. Always had open hands to assist. More

by landoncoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Tucson Subaru responded

Thank you for the kind review. Darla

Apr 15, 2025

Tucson Subaru responded

Thank you for placing your trust in Tucson Subaru- Mike

Apr 17, 2025

Tucson Subaru responded

Thank you!~Jennifer

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