Brittney Ottaviano

I had a wonderful experience from start to finish! From being greeted promptly, having an enjoyable test drive, having my questions answered in person and via text over the course of a week, being int From being greeted promptly, having an enjoyable test drive, having my questions answered in person and via text over the course of a week, being introduced to Service and Parts, and finally to the purchase and driving off the lot. Thank you for welcoming me to the Subaru family! More

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Brittney the service advisor was a 10 of 10. She sent me updates through the service experience. She sent me updates through the service experience. More

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Had another great service experience at Tucson Subaru. This was a major service interval and required a 5 - 6 wait, but the friendly staff and large comfortable waiting area made it tolerable. Coffee, tea This was a major service interval and required a 5 - 6 wait, but the friendly staff and large comfortable waiting area made it tolerable. Coffee, tea, water, and nice snacks were provided. Brittney was great as my service advisor and keeping me informed of progress and suggested an adjustment to the service items to save a little time and money. More

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Always placed buyers first. Satisfied every request without delay. Always had open hands to assist. Satisfied every request without delay. Always had open hands to assist. More

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31 Mar I had some accessories installed on my Subaru. "Brittney" was my service advisor My service was first class. Brittney is knowledgeable and very helpful. Her attitude and people person approach to "Brittney" was my service advisor My service was first class. Brittney is knowledgeable and very helpful. Her attitude and people person approach to her job makes her a valuable team member. Bill White More

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We came in for emergency repairs on a used 13 Crosstrek with just over 200k miles. Having never been to the dealer before, did not know what to expect. They told us the would give us a loaner that day - e with just over 200k miles. Having never been to the dealer before, did not know what to expect. They told us the would give us a loaner that day - even though we were not established customers. We "shopped" cars while waiting for the loaner and even though we had no intention of buying a car, we knew the cost of fixing it might not be worth it. Well the story ends with us buying a 2025 Outback 5 days later. Brittney was helpful and responsive, Debbie worked hard to get us in a new vehicle - and had patience with me when I changed the car in the 11th hour. Everyone we met was helpful, courteous, and had a smile. More

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I would like to acknowledge Brittney Ottaviano and Darian Cazares for their exceptional customer service. Most of all, their service manager Artie Gonzalez who went above and beyond to help me fix the proble Cazares for their exceptional customer service. Most of all, their service manager Artie Gonzalez who went above and beyond to help me fix the problem with my car no questions asked. You guys are wonderful! Thank you! More

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Service is good not had luck with sales. I buy elsewhere. Glad to give Tucson the business when I can. I buy elsewhere. Glad to give Tucson the business when I can. More

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Debbie was a pleasure to work with! She went above and beyond to help me buy the car I wanted! She went above and beyond to help me buy the car I wanted! More

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This is the 2nd Subaru Forrester we gave purchased through Tucson Subaru. It was Tucson Subaru’s excellent service and customer care that brought us back. The entire car buying experience was excellen through Tucson Subaru. It was Tucson Subaru’s excellent service and customer care that brought us back. The entire car buying experience was excellent from start to finish. We also feel confident that we will continue to receive the same awesome service and care when we bring our car in for check-ups and repairs. Keep up the great work! More

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