Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel | Page 25

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
257 Reviews
5.0

257 Reviews

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257 Reviews of Brittany Startzel

November 12, 2022

Dealership Rating
Employee Rating

Frank Menna is just terrific ! He is very customer service oriented. He answers all your questions and makes sure you are completely satisfied before you leave the dealer service c More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

BMW of Fort Washington responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle.

November 12, 2022

Dealership Rating
Employee Rating

Ben Ammar and Frank Menna provided excellent service! I recommend BMW Fort Washington for car service! More

by Lindseyburstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Frank Menna, Ryan Young, Ben Ammar , Michael Fastman, Joo Yeon Park

Nov 18, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 03, 2022

Dealership Rating
Employee Rating

Another great service experience. Ben took my wifes X5 after service and did a great job cleaning it and then dropping it off at out house. Thank you! More

by bchez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2022

Dealership Rating
Employee Rating

Everything about Ben Ammar's service at BMW Fort Washington was excellent. Highly recommend A+! More

by Iggmeista1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 24, 2022

Dealership Rating
Employee Rating

I usually don’t write reviews, but today what I saw at BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. More

by Amarildo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro, Santo Hannawacker

Oct 30, 2022

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Service always excellent. everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw o More

by Jenelle Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro

Oct 30, 2022

BMW of Fort Washington responded

Hello Jenelle, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Went for service today - Brittany is always kind and awesome at communicating promptly. Ben went above and beyond and expedited the repair today. I’ve owned four bimmers over the last decade - this was More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Oct 30, 2022

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

Dealership Rating
Employee Rating

Great experience. Everyone was helpful and kind. I will continue to use them for sales and service in the future. More

by Misst2166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Oct 11, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 20, 2022

Dealership Rating
Employee Rating

Brittany provided excellent service, I scheduled an appointment because there was a strange noise coming from the car. More

by Tabraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2022

Dealership Rating
Employee Rating

Very well maintained and clean dealership. Service was completed on schedule and the car was washed and vacuumed as promised. The service writer, Startzel was on top of all aspects of service More

by Squiggy_313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Joe Baker, Ryan Young , Benny

Aug 24, 2022

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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