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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
215 Reviews
5.0

215 Reviews

Write a Review

215 Reviews of Brittany Startzel

January 14, 2026

Dealership Rating
Employee Rating

Huge shoutout to Ben! Absolutely amazing service from him. Super knowledgeable, incredibly helpful, and made the whole process effortless. You can tell he truly cares and More

by CarolinaMieja2025e
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Melany Del Toro, Alex Lastra

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Jan 15, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Ben will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2026

Dealership Rating
Employee Rating

I had an emergency and I needed help. Ben and Rich assisted me and get back in the road quick. I do recommend them to everyone More

by Rags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Melany Del Toro, Dennis Kogout

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Jan 15, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 12, 2026

Dealership Rating
Employee Rating

Thank you Ben, Ryan and Richard for incredible service. One of the most professional dealerships I’ve been to. More

by kevinlamontvaughn
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Berj Yeretzian, Amie Marshall, Gary Koval, Ryan Young, Edward Maguire, James Garito, Ben Ammar, Melany Del Toro

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Jan 15, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 02, 2025

Dealership Rating
Employee Rating

Ben is a good friend of mine really nice guy helpful patient and understanding give me great advice on bmws More

by Keroncoppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Gary Koval, Ryan Young, Ben Ammar

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Dec 03, 2025

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2025

Dealership Rating
Employee Rating

Always great bringing my car to bmw of fort washington great crew . I recommand them . Ben you always great More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Melany Del Toro, Dennis Kogout

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Nov 29, 2025

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

November 26, 2025

Dealership Rating
Employee Rating

Ben . Rich and Berg are great to me . I love the service department. BMW of Fort Washington Ock More

by Mmartin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Berj Yeretzian, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2025

Dealership Rating
Employee Rating

Shawn and Joe at service were amazing helping me with my grill today. I recommend all technicians at BMW of fort Washington. Ben you are the man More

by Lwftboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Melany Del Toro, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 28, 2025

Lwftboo responded

The best BMW dealership I ever went to. Feel like a family every time I go there!

November 24, 2025

Dealership Rating
Employee Rating

Ben is amazing and gave me amazing service. i recommend him to everyone great dealership 🙏. also Rich lanci More

by foillol34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

Dealership Rating
Employee Rating

Ben and Ryan also Brittney excellent customer service I recommend the service department to everyone A+ More

by tashoqmurodov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Ben Ammar, Dennis Kogout

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Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2025

Dealership Rating
Employee Rating

Ben was very helpful anytime I come to this dealership, he treats me like family. More

by Nick Argabright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Ben Ammar, Dennis Kogout

Report | Print
Nov 21, 2025

BMW of Fort Washington responded

Hi Nick, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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