Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 8

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
886 Reviews
4.9

886 Reviews

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886 Reviews of Brittaney Quick

December 20, 2025

Dealership Rating
Employee Rating

Excellence service. Quick service for emergency car repair same day. Excellent communication during process as well More

by JESSFOSTER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

BMW of Westlake responded

Hi Jess, we are very happy to have provided you with such a positive experience!

December 18, 2025

Dealership Rating
Employee Rating

Kevin is awesome to work with and keeps me updated. As many calls that I make to him, he doesn’t make me feel like I’m getting on his nerves. More

by TRIECET3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Mathew Povroznik , Kevin

Dec 21, 2025

BMW of Westlake responded

We're glad to hear Kevin delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 17, 2025

Dealership Rating
Employee Rating

This service department is the most amazing. Brittaney got me in with out an appointment. I got a flat tire before work and they turned a bad morning into a good day. The parts manager Tom got m More

by bmquick08
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 20, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Brittaney.

December 17, 2025

Dealership Rating
Employee Rating

The service is great. The people are great. Service I can trust. They have been very helpful. If you have a bmw this is the place for service! More

by ZAUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 20, 2025

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

December 16, 2025

Dealership Rating
Employee Rating

Not very friendly, confusing when talking to. Unnecessary video. Didn’t respond when main contact out. Not a fan More

by KELLI.CLAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Cordell, Cory McConville, Mathew Povroznik , Andrew Shaw

Dec 19, 2025

BMW of Westlake responded

We appreciate you bringing this experience to our attention. I will ask our service manager, John Cordell, to reach out to you.

December 13, 2025

Dealership Rating
Employee Rating

Everyone from Nez the salesman to Dirk who assisted with the technology was very helpful and friendly! And I think Mike in finance More

by SCOTTRHAAS
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

BMW Westlake takes excellent care of my car. Scheduling, text updates, and the payment process make it all easy. Great customer service in the service team! More

by ASTONECPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

December 11, 2025

Dealership Rating
Employee Rating

Brittney is a fantastic rep who presented options toward a cost effective repair. Communications were great and transparent. More

by jraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Timely and efficient. Nope Great dealership and close in proximity. And also very very clean More

by MJS
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Dec 12, 2025

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

December 10, 2025

Dealership Rating
Employee Rating

I also go directly to Brittany. I value her experience and trust her judgement. I truly feel like she has my best interest in mind. I recently was in an accident and went to her wit More

by JWFORGETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

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