Brittaney Quick | Page 17

Cory is wonderful to deal with. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. More

by wyantsmiling Verified Customer Verified Customer

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I had tires shipped from Tire Rack directly to BMW of Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on my BMW M5, and they were able to handle everything in one day. What stood out even more was the level of service. Since it was a same-day job, I didn’t need a loaner, but Matthew still arranged for one of the service team members to give me a ride home. That kind of thoughtful support goes a long way and shows why BMW of Westlake earns long-term customers. Thank you again for the exceptional service—I truly appreciate it. More

by AudiAsh Verified Customer Verified Customer

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Matt and Brittany in the service department went above and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that wo and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that would not have happened without their efforts. More

by BRIAN.KALLACH Verified Customer Verified Customer

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Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to ensure my M4 Competition is properly maintained! More

by KevinPhamUSMC Verified Customer Verified Customer

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Always friendly. Excellent customer service. Car alignment went well and was explained so I could understand it. Excellent customer service. Car alignment went well and was explained so I could understand it. More

by DCSPENCE1 Verified Customer Verified Customer

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The video technology they use to show me the problem with my car was exceptional and made a difference in my overall dealer experience. my car was exceptional and made a difference in my overall dealer experience. More

by SSOMMERS1 Verified Customer Verified Customer

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The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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Always working to provide professional customer care to support a perfect experience. Very friendly and attentive to maximize the experience support a perfect experience. Very friendly and attentive to maximize the experience More

by BILL.JOHNSON.3RD Verified Customer Verified Customer

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They are easy to work with. They kept me informed during the process. Use them all the time. They kept me informed during the process. Use them all the time. More

by Schultziej22 Verified Customer Verified Customer

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