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Brianna Worthington
Brianna Worthington | Page 13
Service Advisor
Ken Ganley Ford Norton
2835 Barber Rd
Norton, OH 44203
172 Reviews
Dealership Experience
4 yrs, 11 mos
172 Reviews
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172 Reviews of Brianna Worthington
May 12, 2023
Awful. They do not check the used cars throughly, I’ve had by car for a little over a month and have only physical had it for maybe 2 weeks because it’s had They do not check the used cars throughly, I’ve had by car for a little over a month and have only physical had it for maybe 2 weeks because it’s had to go back to the dealership to be fixed. At this point it is a lemon. More
by Unsatisfied customer
Verified Customer
April 14, 2023
Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease work with others. Have a very positive attitude, make people feel at ease More
by Poohbearangang@gmail.com
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano
April 06, 2023
A month ago I brought my Ford Fusion in for service due to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and to an idle issue and randomly stalling. Your team had the vehicle for almost 2 weeks, couldn’t pinpoint the exact problem. Made an educated guess and replaced a part. When I picked the vehicle up, I made it to downtown Barberton and it stalled. Maybe 2-3 miles! I thought it could be due to having 18 miles left in the fuel tank. When the vehicle was dropped off it had just over 1/2 tank. I called Brianna and voiced my concern. She said bring it back down and we can take another look. Also stated that they would waive the $190 diagnostic charge and work with me on the labor charges since it wasn’t fixed the 1st time. This time the purge valve was changed due to HISTORIC code. Same historic code as the last time. I paid over $1100 to have this vehicle serviced for a few hundred dollar part, paid the diagnostic charge both times and after lengthy discussions, she removed about $75 in random charges??? More
by BSA50
Other Employees Tagged: John Kirchenbauer , Sean Pangburn
March 15, 2023
When I walked in I was greeted imeatedly from a very friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looki friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looking at vehicles that peeked my interest. I will definitely stop back soon. More
by mtpsparks
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley, Sean Pangburn, Sean Pangburn
March 09, 2023
Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More
by Pjblues2
Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley
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