Briana Hernandez | Page 5

I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and listened to me of what my wants and needs were when I came looking for a vehicle. She was not pushing at all. She was very transparent. The moment I walked in she helped me she even responds to text messages when she’s not at work regarding concerns or things that I’m hoping to get on my car she does not ignore you and she’s always extremely professional the manager Shea. She was outstanding. She helped me with a concern. I had shortly after I bought the car and it was handled correctly. No questions asked finance is also amazing. Everybody at this dealership has been great service department. Brianna and service is absolutely amazing. Also, thank you for the help and treating me like family. More

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They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it up. More

by Bill Conner Verified Customer Verified Customer

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Elk Grove Mazda had always been courteous and friendly! I bought my car there 3 years ago and have been satisfied every time I take it in. I highly recommend them! I bought my car there 3 years ago and have been satisfied every time I take it in. I highly recommend them! More

by slaloba Verified Customer Verified Customer

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Everything went quickly and perfectly The staff is good, friendly, and informative. The service deserves 10 stars instead of 5. friendly, and informative. The service deserves 10 stars instead of 5. More

by i.korsakov88 Verified Customer Verified Customer

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For a simple oil change and tire rotation etc. it took 4 hours!!! I was told it would be 2 hours . Much too long. People nice it took 4 hours!!! I was told it would be 2 hours . Much too long. People nice More

by nbathome Verified Customer Verified Customer

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Briana and the rest of the team were great from the beginning and throughout the whole two month duration of my service. They were kind, respectful, knowledgeable, and kept me informed with status upda beginning and throughout the whole two month duration of my service. They were kind, respectful, knowledgeable, and kept me informed with status updates. Briana worked with me to ensure I received a loaner vehicle comparable in size to mine and then later helped transition me into a hybrid when gas prices increased. Mazda's flexibility, communication, and genuine care made a stressful situation much easier and I greatly appreciate it! More

by nemm627 Verified Customer Verified Customer

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This dealership really takes wonderful care of their customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed wi customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed with simply getting a call back from businesses these days. Elk Gove Mazda will not disappoint. They will take great care of your Mazda and keep you informed every step of the way. More

by Kimberly Verified Customer Verified Customer

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Easy to work with. Pleasant experience. No complaints with anyone. They provided loaner and gave me timely updates on my vehicle. Pleasant experience. No complaints with anyone. They provided loaner and gave me timely updates on my vehicle. More

by BRIAN_GORDILLO Verified Customer Verified Customer

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Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my vehicle. More

by nickhayworth Verified Customer Verified Customer

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Great customer service and always very nice employees always greeting you when you walk in great service on their cars. I love my Mazda. They were so nice when I bought it communicative with me.😊 always greeting you when you walk in great service on their cars. I love my Mazda. They were so nice when I bought it communicative with me.😊 More

by DALILAGARCIA2010 Verified Customer Verified Customer

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