Brian Pena
Brian Pena at Biggers Chevrolet

Brian Pena

Service Consultant

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.9
15 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

15 Reviews

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15 Reviews of Brian Pena

March 10, 2026

Dealership Rating
Employee Rating

Entire staff was provided top tier service and got me in and out as promise More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

February 28, 2026

Dealership Rating
Employee Rating

Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish! More

by CSMENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Biggers Chevrolet responded

We’re glad to hear that your oil change was quick and professionally handled from start to finish. Providing efficient, high-quality service every time you visit is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Jim, Roger, Mike, Brian, Yari, Rich, Rebecca, Jill, and Russell. It takes a great team to deliver the level of service our customers expect, and we’ll be sure to share your kind feedback with them. Thanks again for choosing Biggers Chevrolet. We look forward to taking care of you and your vehicle on your next visit! 🚗🔧

February 25, 2026

Dealership Rating
Employee Rating

Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest. More

by brianjarosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Biggers Chevrolet responded

Hi Brian, thank you for the incredible review! ⭐ We’re honored to hear that you consider Biggers Chevrolet one of the most knowledgeable dealerships you’ve visited in the last 15 years. Providing friendly, honest service and fair pricing while always keeping our customers’ best interests in mind is exactly what we strive for every day. We also appreciate you recognizing so many members of our team, including Jim, Roger, Mike D., Mike M., Brian, Yari, Rich, Jill, Russell, and Dan. It truly takes a dedicated group working together to deliver the kind of experience you described, and we’ll be sure to share your kind feedback with them. Thank you for trusting Biggers Chevrolet with your vehicle. We truly appreciate your support and look forward to seeing you again at your next visit! 🚗🔧

January 25, 2026

Dealership Rating
Employee Rating

As usual, vehicle goes in with a problem or problems, they’re addressed and corrected. Brian kept me updated with progress along the way, and another call upon completion. Thoroughly pleased with Brian, More

by dmoshis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Biggers Chevrolet responded

Thank you so much for the 5-star review and for your continued trust in our service team. We’re glad to hear that Brian kept you informed throughout the process and that your vehicle concerns were addressed promptly and thoroughly. We truly appreciate your kind words about our service department and the Jerry Biggers dealership as a whole. Thanks again for choosing Biggers Chevrolet — we look forward to serving you whenever you need us!

January 07, 2026

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Employee Rating

Fast service and very friendly. Every thing was done very professionally and everyone was super friendly More

by karyndellas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas

Jan 08, 2026

Biggers Chevrolet responded

Thank you so much, Karyn, for the kind words and for choosing Biggers Chevy for your service needs! We're thrilled to hear that your visit was fast, friendly, and handled with professionalism from start to finish. We'll be sure to pass along your appreciation to Brian Pena and the rest of our service team. We truly value your trust in us and look forward to serving you again in the future.

January 05, 2026

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Everything & everyone was great. I was totally satisfied. Brian is a great service & person . I plan to stick with him. Also, I think your mechanics are very knowledgable, and so is More

by JMYMACK1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coke Lafollette, Mike Matthews , None

Jan 05, 2026

Biggers Chevrolet responded

Thank you so much for the kind words and wonderful review! We're thrilled to hear that your experience with us was so positive and that Brian Pena made such a great impression — he's truly dedicated to taking care of our customers. We'll be sure to pass along your compliments to him and our skilled technicians as well. Your trust and loyalty mean a lot to us, and we’re honored to have you as part of the Biggers Chevy family. We look forward to seeing you again! — The Biggers Chevy Team

December 28, 2025

Dealership Rating
Employee Rating

Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

December 23, 2025

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Employee Rating

Easy online scheduling. Easy, friendly check-in and check-out. Great pricing for service completed. The end! More

by J.colonna
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Dec 30, 2025

Biggers Chevrolet responded

We love a smooth and simple experience — and we're so glad yours was just that, J.colonna! From easy online scheduling to friendly check-in and check-out, it sounds like Brian Pena and our service team hit the mark. Great service at great pricing is what we aim for. Thanks for choosing Biggers Chevy — see you next time! #BiggersChevy #ServiceMadeSimple #FiveStarExperience

December 22, 2025

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Employee Rating

This time the service writer actually did what I asked In and out in a hour on a Friday that’s saying something.most of the time they are to busy to really pay attention to what I’m saying when I brin More

by RICHARD.SEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Biggers Chevrolet responded

Thank you for your honest feedback, Richard. We're glad to hear that this visit met your expectations and that the team was able to get you in and out in under an hour — especially on a busy Friday! We appreciate you recognizing the improvement, and we’ll continue working to ensure every visit receives the attention it deserves. Thanks again for choosing Biggers Chevy! #BiggersChevy #CustomerFeedback #StrivingForExcellence

December 07, 2025

Dealership Rating
Employee Rating

I came in for oil change & tire rotation without an appointment. They fit me in and I was out in under 2 hours. More

by MARK_OLESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Dellas, Mike Matthews , Eddie Iniguez

Dec 08, 2025

Biggers Chevrolet responded

Hi Mark, Thank you so much for taking the time to share your experience! We are glad to hear that our service team was able to get you in for your oil change and tire rotation without an appointment and have you back on the road in under two hours. We' will be sure to pass along your appreciation to Major Mitchell, Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. They take pride in providing efficient, quality service with transparency, and it means a lot to know that came through during your visit. We look forward to seeing you again at Biggers Chevy. Thanks again for choosing us! Warm regards, The Biggers Chevrolet Team

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