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Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 4

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
357 Reviews
5.0

357 Reviews

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357 Reviews of Brian McCoy

May 29, 2025

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Employee Rating

Overall, I’m very pleased with the service I received, and I highly recommend Brian McCoy, if you're looking for someone knowledgeable and reliable. More

by Ven
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful review! We truly appreciate your trust and your business. Should you have any questions or concerns in the future, we're always here to help. Warm regards, Robert John Lisi Client Relations Manager 📧 rlisi@mbprinceton.com

May 21, 2025

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Employee Rating

Victor has been my service advisor and is always spot on on his recommendations > The mechanic who takes care of my s65 always does a great job. With their assistance they keep my car running well More

by rehabmd83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook, Jeffery Hirtler, Linda Tague, Victor Rivera

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May 22, 2025

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 08, 2025

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Employee Rating

Brian is our favorite person in the service department, very professional, extremely knowledgeable and helpful. More

by Benz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 07, 2025

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Employee Rating

Front desk. Svc mgr. technicians. The entire svc dept goes above and beyond to please. Great atmosphere. Clean. Friendly. Courteous. Knowledgeable. This More

by Big Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin, Maria Agabiti, Robert John Lisi

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Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2025

Dealership Rating
Employee Rating

Excellent sales and service department. Great selection of sprinters on site with most options installed. More

by rmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron, Lauren Berger, Oleksandr Cherepania

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Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service and sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 14, 2025

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Employee Rating

Dealership was very helpful after I had my car flat bedded there from NJ Turnpike with two blown out right side tires More

by heddda00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 18, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 10, 2025

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Employee Rating

I am very satisfied with the service here at Mercedes Princeton. I strongly recommended Brian (service advisor) for guidance. He has provided me an excellent service with clear instructions. More

by kumar.anagurthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 12, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2025

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Employee Rating

Brian McCoy was my PoC amd he ensured to timely deliver the serviced vehicle. Tje vehicle was updated and ready and cleaned within the given timelines More

by puja.nahata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 26, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 19, 2025

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Employee Rating

Excellent customer service by Brian Mccoy. Very helpful and detailed explanation given. Brian kept in touch till vehicle delivered and was so courteous More

by tusharpatel2995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: no one else

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Feb 19, 2025

Mercedes-Benz of Princeton responded

Thank you for your excellent review! We appreciate your business and look forward to helping you in the future! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 14, 2025

Dealership Rating
Employee Rating

The service team member was professional and knowledgeable, clearly explaining what needed to be done to my vehicle and how long it would take. They took the time to address all my concerns and More

by KRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 15, 2025

Mercedes-Benz of Princeton responded

Your kind words truly inspire us to elevate our service. At Mercedes-Benz of Princeton, we are dedicated to crafting an unparalleled client experience, and we are delighted to know that our efforts resonated with you during your visit. Thank you for your gracious feedback. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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