Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton
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Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
310 Reviews
4.8

310 Reviews

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310 Reviews of Brian McCoy

December 21, 2024

Dealership Rating
Employee Rating

Great service experience. Great service experience Great service experience Great service experience Great service experience More

by aak732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

Dealership Rating
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Generally good service, service advisor was attentive and answered any questions I had. Overall a great experience, More

by jamccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

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I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2024

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Employee Rating

Brian and the team as always are professional, thorough, and get the job done! They are never trying to upsell - and provide a balanced recommendation for what is required, or nice to have. More

by SD
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2024

Dealership Rating
Employee Rating

Brian was very professional and friendly while he worked on our car issues. He provided a loner car and helped us. He communicated the issues and the fixes needed appropriately. More

by nrk74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Brian and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

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Employee Rating

I recently took my car for a service. Andy was incredibly knowledgeable and friendly, Very satisfied with all the services. Highly recommend 🚗👍 More

by aye772277
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Horne

Oct 19, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Brian, Andy, and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

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Employee Rating

Always have the best experience with Paul Lai. He has been my rep for twenty years. Paul’s customer service, attention to detail and courtesy is wonderful and he is the reason I come to MB Princet More

by Nca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai, Jeffery Hirtler

Oct 19, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2024

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Excellent service. Friendly and well informed staff. Defiantly will be sure to recommend to friends and family More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 16, 2024

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Employee Rating

They are always professional. The staff is extremely well trained and appointments are always on time. More

by hubcaps.valor-0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Mercedes-Benz of Princeton responded

Congratulations, and good luck with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 09, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Princeton is my favorite service center in the state. Very attentive, Prompt and Excellent service. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the wonderful service review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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