Dropped my vehicle at 10:30 and let Brett know I needed
by 4:00 pm for a trip. He had all my work done and a few special repairs done with time to spare. He's very detailed. Thank you.
by 4:00 pm for a trip. He had all my work done and a few special repairs done with time to spare. He's very detailed. Thank you.
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by winztnwolf
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Me gustaría seguir haciendo los servicios de mi auto en
Greenway Kia west.
Un buen servicio
Greenway Kia west.
Un buen servicio
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by yulierlabrada329
Verified Customer
Verified Customer
Service Price Transparency
Smooth and easy process.
Brett was amazing Car was ready in a timely manner and Brett was very knowledgeable
Brett was amazing Car was ready in a timely manner and Brett was very knowledgeable
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by Shelly
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Quick experience, timely experience, clean location
Appointment time was honored was in and out as expected
Appointment time was honored was in and out as expected
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by JOSHUALONG81
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, Joshualong81! We appreciate you choosing Greenway Kia West in Orlando.
We’re glad your visit was quick and timely, that your appointment time was honored, and that you found the location clean. Being in and out as expected is exactly the experience we work hard to deliver.
Thanks again for your trust—we look forward to seeing you at your next service visit!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Went to another dealership and they tried to sell me
something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra.
something I didn't need. Took it to your dealership and I had a great experience found the problem and didn't try to sell me anything extra.
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by mave33
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando.
We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit.
Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
My experience with the dealership was excellent from
start to finish. The staff was professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all of m
start to finish. The staff was professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all of my questions and ensured I felt comfortable with my decision. I would definitely recommend them to others.
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by Jovantehazzard
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, Jovantehazzard! We truly appreciate you choosing Greenway Kia West in Orlando.
We’re glad your experience was excellent from start to finish and that our team was professional, knowledgeable, and made the process smooth and stress-free. It means a lot that we were able to answer all your questions and help you feel comfortable with your decision.
Thank you again for the recommendation—we look forward to helping you again anytime you need us!
— Anas Lazzar, General Manager
anaslazaar@greenwayauto.com
Brett is truly far fewer and in between.
He really understands customer service. If it wasn't for Brett, my experience rating would NOT be as great as it was. Thank you Brett and I hope you
He really understands customer service. If it wasn't for Brett, my experience rating would NOT be as great as it was. Thank you Brett and I hope you get a great bonus because you truly deserve it!
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by DKRUPA1014
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, DKRUPA1014! We truly appreciate you choosing Greenway Kia West in Orlando.
We’re so glad to hear Brett delivered the kind of customer service that made such a big difference in your visit. He’ll be excited to see your feedback—and we’ll be sure to share your kind words with our leadership team.
Thanks again for taking the time to recognize Brett, and we look forward to helping you again anytime you need us!
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Took alittle long for only a tire patch.
Brett was very friendly and nice Could use snacks in the waiting area
Brett was very friendly and nice Could use snacks in the waiting area
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by JoeyCaballero2015
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Dec 27, 2025 -
Greenway Kia West responded
Hi JoeyCaballero2015 — thank you for the feedback, and I’m sorry your visit took longer than expected for a tire patch. Your time matters, and we should do better.
I’m glad to hear Brett was friendly and took good care of you. And thank you for the suggestion about snacks in the waiting area — I’m sharing that with our team as we work to improve the experience.
If you’re open to it, please email me with the date of your visit so I can review what caused the delay: markfoster@greenwayauto.com
.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Awesome service and great staff I love the transparency
and authenticity of the crew. I hope it stays this way every time I go in for service
and authenticity of the crew. I hope it stays this way every time I go in for service
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by 4mjfinvestments
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the great review, 4mjfinvestments! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re glad you had awesome service and that our team’s transparency and authenticity stood out—those are values we take seriously every day. We’ll share your feedback with the crew, and we look forward to delivering that same experience every time you come in.
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Brian was so terribly nice as well as being knowledgeable
and honest. Thank you for everything. Give him a raise, he deserves it! Until next time- Happy Holidays
and honest. Thank you for everything. Give him a raise, he deserves it! Until next time- Happy Holidays
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by MANIACIX40
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, MANIACIX40! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit.
We’re so glad to hear Brian was incredibly nice, knowledgeable, and honest—those are exactly the qualities we want our customers to feel every time they’re here. We’ll be sure to share your kind words with Brian and our leadership team.
Thank you again for trusting us, and Happy Holidays—we look forward to seeing you next time!
— Mark Foster, Service Manager
markfoster@greenwayauto.com