Brett Sopocy | Page 18

Greenway Kia West responded

It's disappointing to hear about your experience. We strive for transparency in our services, so I apologize if you were left feeling otherwise. Please feel free to reach out directly if there's anything I can do to assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Greenway Kia West responded

We're delighted to hear you had a smooth visit at Greenway Kia West! Our team is committed to providing excellent service in a clean and convenient environment. Looking forward to seeing you for your next scheduled maintenance!

Greenway Kia West responded

Michelle, I am sorry for any lack of communication on the wait time and for any inconvenience this may have caused. We strive to offer five-star service, and we will use this feedback to improve for you next time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Greenway Kia West responded

Ebonie, I'm sorry to hear about your experience. We strive for transparency and accuracy in our diagnostics, so it's concerning that we didn't meet expectations this time. Please reach out if you'd like us to address any further issues or discuss this matter more thoroughly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Greenway Kia West responded

Joe, I'm sorry to hear about the unexpected price change and your experience with our customer service. We strive for transparency in our pricing, so this feedback is concerning. Please reach out to us directly so we can address this issue further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com