Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
169 Reviews
4.6

169 Reviews

Write a Review

169 Reviews of Brett Sopocy

March 10, 2026

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Employee Rating

Brett took care of the issues with my vehicle. He listened and and was thorough in getting the issues resolved! More

by exo20811
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

March 08, 2026

Dealership Rating
Employee Rating

Everything was very nice Everything's very nice. Everyone was very respectful. Nice service, nice and clean. More

by deshawn14
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

March 05, 2026

Dealership Rating
Employee Rating

The sale man was very nice professional and very respectful and give the service with a smile More

by cobbv287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that our team provided respectful and professional service with a smile here in Orlando. We will be sure to share these kind words with our staff and the certified Kia mechanics who assisted with your visit. We look forward to seeing you again for your next service appointment in Winter Garden. Mark Foster Service Manager

March 05, 2026

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Employee Rating

Very disappointed at sales team for pushing me to buy a maintenance package that wasn't cheap at all, to the discover it covers the bear minimum and apparently the lowest quality oil... Not sure if oil cha More

by Luis Cova
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Mar 07, 2026

Greenway Kia West responded

I am very sorry to hear about your disappointment regarding the maintenance package and the confusion over your service intervals. We want to ensure you have complete clarity on your coverage and the high quality of care provided by our team. Please visit the dealership or call and ask for me directly so I can personally review your plan with you and ensure all your questions are answered. Mark Foster Service Manager

March 04, 2026

Dealership Rating
Employee Rating

Good service, no problems. In and out in a timely manner Good service, no problems. Brett was answering my questions in a professional manner and I had no problems what so ever More

by zachleon18
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you received good service and were in and out in a timely manner here in Orlando. We will be sure to share these kind words with Brett and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

March 04, 2026

Dealership Rating
Employee Rating

Good service, no problems. In and out in a timely manner Good service, no problems. Brett was answering my questions in a professional manner and I had no problems what so ever More

by zachleon18
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you received good service and were in and out in a timely manner here in Orlando. We will be sure to share these kind words with Brett and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

March 04, 2026

Dealership Rating
Employee Rating

It was what I expected. I was treated with respect. Brett Sopocy was very friendly and polite. More

by RSPLAY
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Mar 07, 2026

Greenway Kia West responded

Thank you for the wonderful feedback regarding your visit to Greenway Kia West. We are proud to hear that you were treated with respect and that your experience met your expectations here in Orlando. We will be sure to share these kind words with Brett Sopocy and our team of certified Kia mechanics. We look forward to seeing you again for your next Kia service visit in Winter Garden. Mark Foster Service Manager

February 27, 2026

Dealership Rating
Employee Rating

The service area of greenway Kia west is inconsiderate of their guests which makes Kia in general look bad as a whole. I had an appointment last week for a service to be done & was told 45 minutes after wait More

by kate18
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: His Photo not apparent

Mar 03, 2026

Greenway Kia West responded

I am sorry to hear about the frustration regarding your recent service appointments. It is disappointing to learn of the delay caused by the missing part during your first visit and the lack of communication you experienced during your follow-up appointment. We aim to respect our guests' time, and I apologize for the wait and the unprofessional behavior you described. Please come into the dealership or call and ask for the Service Manager so we can address your concerns and the quality of your experience directly. Mark Foster, Service Manager

February 26, 2026

Dealership Rating
Employee Rating

Service damaged my rear bumper. They made me miss time from work to drop off and pick up. Now picking up all they had done to it was sanded down and sprayed some clear coat. Now the More

by cb9tuner
Recommend Dealer
No

Other Employees Tagged: Brett Sopocy

Mar 03, 2026

Greenway Kia West responded

I am sorry to hear about the damage to your rear bumper and the issues with the subsequent repair. It is disappointing to learn that the paint match and finish did not meet expectations and that this caused you to miss time from work. Please come into the dealership or call and ask for the Service Manager so we can inspect the bumper skin and trim and work toward a proper resolution. Mark Foster, Service Manager

February 20, 2026

Dealership Rating
Employee Rating

Great It was a great experience hope my car didn't have to take so long after dropping it off so early More

by T.kimkowski
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Feb 25, 2026

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that you had a great experience with our team in Orlando. While we strive to be efficient, we appreciate your patience regarding the time it took to complete the work after you dropped off your vehicle in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

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