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Bret Hines
724 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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724 Reviews of Bret Hines
April 02, 2018
Excellent Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank Its always a pleasure bringing our cars in for service. Everyone is attentive, polite and extremely helpful in whatever we need to be done. Thank you again for the great service you provide More
by mll
Verified Customer
April 02, 2018
Enjoyed doing business with them. Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I wa Both sales and service people were very cooperative and nice. I enjoyed doing business with them. Specially, recently I visited for service and I was very impressed. Service advisor was very helpful and accommodating. More
by akbokhari
Other Employees Tagged: Darren Thomsen
March 29, 2018
Car serviced in time promised All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work wit All were courteous and most helpful. Rallye BMW employees are always eager to help and willing to answer all of your questions! A pleasure to work with! More
by LORIEDALTON10
March 27, 2018
Best Customer Service All Around Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they Rallye's standard of excellence is the reason I spend extra for my vehicle. There is no comparison I trust them and appreciate how accommodating they are. YOU ARE THE BEST, keep it up! More
by MELISSA.N.FUENTES
Other Employees Tagged: Pierre Abizeid
March 23, 2018
Always a pleasure Rallye is clearly the best dealership of the tri state area nothing is ever beyond their ability to deliver on I and my family all agree Rallye is clearly the best dealership of the tri state area nothing is ever beyond their ability to deliver on I and my family all agree More
by ELIASK1967
Other Employees Tagged: Christopher Blanco, Frank Trotta , Matthew Carlson, Sheneta Dailey
March 22, 2018
Great Brett Hines is to the point, no hassle, great service. He was very responsive to both voice mail and email and gave me timely updates. Brett Hines is to the point, no hassle, great service. He was very responsive to both voice mail and email and gave me timely updates. More
by Rodrick16
March 22, 2018
Service The service is excellent. Been coming here for 14 years and always have been satisfied. Brett Hines is excellent. The car is always cleaned and fixed The service is excellent. Been coming here for 14 years and always have been satisfied. Brett Hines is excellent. The car is always cleaned and fixed right. More
by BMWVARGAS
Other Employees Tagged: Bert Vargas
March 22, 2018
Service Center I brought my car in for scheduled maintenance and was treated first rate. The service advisor was extremely attentive, knowledgeable and helpful. I wa I brought my car in for scheduled maintenance and was treated first rate. The service advisor was extremely attentive, knowledgeable and helpful. I was promptly provided with a loaner car. I received a call from the advisor later in the day telling me my car was ready as promised. The car had been washed which I greatly appreciated. More
by MARK
March 22, 2018
Superb Dealership/Service experience From the moment I walked into Rallye my experience through the sales department to the service center has been nothing but superb.. First class from b From the moment I walked into Rallye my experience through the sales department to the service center has been nothing but superb.. First class from beginning to end. More
by PsychDoc
Other Employees Tagged: Frank Trotta, Brandon Tibbals , George Kanes
March 22, 2018
BMW service center Beautiful people. Excellent service Bret, Chris Blanco and Mat Carlson. Very very happy with them for over 15 years Recommend a lot of my frin Beautiful people. Excellent service Bret, Chris Blanco and Mat Carlson. Very very happy with them for over 15 years Recommend a lot of my frineds More
by MADHUKORRAPATI
Other Employees Tagged: Christopher Blanco , Matthew Carlson
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