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Bret Hines
728 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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728 Reviews of Bret Hines
March 22, 2018
Service The service is excellent. Been coming here for 14 years and always have been satisfied. Brett Hines is excellent. The car is always cleaned and fixed The service is excellent. Been coming here for 14 years and always have been satisfied. Brett Hines is excellent. The car is always cleaned and fixed right. More
by BMWVARGAS
Verified CustomerOther Employees Tagged: Bert Vargas
March 22, 2018
Service Center I brought my car in for scheduled maintenance and was treated first rate. The service advisor was extremely attentive, knowledgeable and helpful. I wa I brought my car in for scheduled maintenance and was treated first rate. The service advisor was extremely attentive, knowledgeable and helpful. I was promptly provided with a loaner car. I received a call from the advisor later in the day telling me my car was ready as promised. The car had been washed which I greatly appreciated. More
by MARK
March 22, 2018
Superb Dealership/Service experience From the moment I walked into Rallye my experience through the sales department to the service center has been nothing but superb.. First class from b From the moment I walked into Rallye my experience through the sales department to the service center has been nothing but superb.. First class from beginning to end. More
by PsychDoc
Other Employees Tagged: Frank Trotta, Brandon Tibbals , George Kanes
March 22, 2018
BMW service center Beautiful people. Excellent service Bret, Chris Blanco and Mat Carlson. Very very happy with them for over 15 years Recommend a lot of my frin Beautiful people. Excellent service Bret, Chris Blanco and Mat Carlson. Very very happy with them for over 15 years Recommend a lot of my frineds More
by MADHUKORRAPATI
Other Employees Tagged: Christopher Blanco , Matthew Carlson
March 22, 2018
Fantastic service, friendly staff Rallye’s Service department always meets or exceeds my expectations. 1st class service is always provided. I would always recommend Rallye Service to Rallye’s Service department always meets or exceeds my expectations. 1st class service is always provided. I would always recommend Rallye Service to friends & family. More
by ANTHONY.SAOULIDIS
Other Employees Tagged: Carol Clark-Muniz , David O’Neill
March 22, 2018
Car was cutting off at the time and needed repair They was rude in service sept the sale rep name is giavione at rally Bmw west bury cursed and was very rude and manger did nothing about it They was rude in service sept the sale rep name is giavione at rally Bmw west bury cursed and was very rude and manger did nothing about it More
by blackernblak
Other Employees Tagged: Giaviana
December 31, 2017
Great experience with Rallye BMW I have bought cars from Rallye BMW for over 25 years and Joel Sobin for over 15 years. Joel’s professionalism and service is excellent and delivery a I have bought cars from Rallye BMW for over 25 years and Joel Sobin for over 15 years. Joel’s professionalism and service is excellent and delivery and pricing are always terrific. I have never had a problem with any BMW I have gotten from Rallye, and Joel Sobin has made each car a pleasure to pick up and drive away in. Service has always been courteous and efficient, and the waiting area is extremely comfortable and pleasant. Loaners are available when I need them and I love dealing with Rallye BMW. I can’t imagine going anywhere else. More
by Warren
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Frank Trotta , Matthew Carlson, Richard DeAngelo, David O’Neill, Joel Sobin
November 25, 2017
Excellent service First rate service our family has multiple purchases and leases over many years. Sevens. X 3’s. Very present service area as well and car wash as wel First rate service our family has multiple purchases and leases over many years. Sevens. X 3’s. Very present service area as well and car wash as well More
by Eaglechair
Other Employees Tagged: George Javier, Michael Corssen
September 01, 2017
Great Service! I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a approval for a goodwill item. I am very happy they went above and beyond to fix my car. More
by John S
Other Employees Tagged: Matthew Carlson
December 19, 2016
Best service Bret & Krishna have helped me for the last 7 plus years on the complete care and service of my cars. Bret has consistently helped me with my service a Bret & Krishna have helped me for the last 7 plus years on the complete care and service of my cars. Bret has consistently helped me with my service and has kept me informed of the progress from start to finish. With great service like this, I have returned to Rallye year after year for buying and servicing of our BMWs for these reasons. More
by Mike
Other Employees Tagged: Krishna
