Mike answered all of my questions.
I found the service to be pretty good. I love the truck I bought.
I found the service to be pretty good. I love the truck I bought.
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by alligatortyrant
Verified Customer
Verified Customer
May 15, 2025 -
Grand Prairie Ford responded
Thank you for your positive feedback. We are delighted to hear that Mike was able to assist you effectively and that you are satisfied with your new truck. Your experience is important to us, and we appreciate your support. Enjoy your new vehicle!
Ron is an amazing!
Him along with Braylon should get a raise for going above and beyond for my wife and I.
-Boogie
Him along with Braylon should get a raise for going above and beyond for my wife and I.
-Boogie
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by BOOGIERED7
Verified Customer
Verified Customer
May 12, 2025 -
Grand Prairie Ford responded
Thank you for the kind words! We're so glad to hear that Ron and Braylon made such a positive impact on your experience. They truly go above and beyond for our customers, and we're lucky to have them on the team. We’ll be sure to share your feedback with them—your appreciation means a lot!
Everything and everyone was great at the dealership.
Would recommend to family and friends searching for a new car.
Would recommend to family and friends searching for a new car.
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by RLSHARP25
Verified Customer
Verified Customer
May 08, 2025 -
Grand Prairie Ford responded
Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with both our team and the dealership overall. It means a lot that you'd recommend us to your family and friends—we truly appreciate your support and trust!
Jackie and the rest of the team got my mom and I the best
deal possible on this new 25’ Stang! I appreciate all they did to make this happen.
deal possible on this new 25’ Stang! I appreciate all they did to make this happen.
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by Kevin L
May 07, 2025 -
Grand Prairie Ford responded
Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.
Cruz was great and fought for me with what I was asking
for. Appreciate it.
for. Appreciate it.
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by art.munoz25
Verified Customer
Verified Customer
Apr 28, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience! We're so glad to hear that Cruz was able to help you and advocate for your needs. We truly appreciate your business and are happy you had a positive experience with us!
Jackie was very helpful and Personable.
It was a fast and accommodating experience we left with what we needed.
It was a fast and accommodating experience we left with what we needed.
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by sammy19811981
Verified Customer
Verified Customer
Apr 21, 2025 -
Grand Prairie Ford responded
Thank you for your feedback! We're so glad to hear that Jackie made your experience fast, accommodating, and personable. It’s great to know that you left with exactly what you needed. We truly appreciate you taking the time to share your positive experience and are happy to have had the opportunity to assist you!
Salesman,Tanner, worked really hard to get me a deal I
could accept. No high pressure tactics just pure honesty and willingness to help. Finance department was equally helpful to get me the best rate.
could accept. No high pressure tactics just pure honesty and willingness to help. Finance department was equally helpful to get me the best rate. I actually enjoyed this truck buying experience and I felt I got tge best deal available.
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by MIKE@SIERRADELTA.US
Verified Customer
Verified Customer
Other Employees Tagged:
Tanner Jones
Apr 11, 2025 -
Grand Prairie Ford responded
Thank you for taking the time to share your experience! We're thrilled to hear that Tanner provided such honest, pressure-free support and worked hard to find a deal that met your needs. It's also great to know our finance team was able to assist in securing the best rate for you. We're so glad this truck-buying experience stood out in a positive way, and we hope you enjoy every mile ahead in your new vehicle!
It was very good, the people who served us were kind and
looked for what best suited us.
looked for what best suited us.
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by franciscomacias682164
Verified Customer
Verified Customer
Apr 07, 2025 -
Grand Prairie Ford responded
Thank you for your positive feedback! We're happy to hear that our team provided you with kind service and helped you find what best suited your needs. We truly appreciate your support and look forward to serving you again in the future!
Nico was very helpful but quickly passed me on to another
sales person. I told him specifically which truck I wanted to see and he brought out a different truck. The truck I purchased was missing an antenna,
sales person. I told him specifically which truck I wanted to see and he brought out a different truck. The truck I purchased was missing an antenna, the sales guy promised repeatedly that he would get me a new antenna, which never happened.
Also, it’s been almost a week since my purchase and I’ve yet to receive an email with information regarding the sale or paperwork I signed. The product specialist said I’d have it by Monday.
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by TRAVISGFOSTER
Verified Customer
Verified Customer
Other Employees Tagged:
Nicolas Murrugarra
Apr 07, 2025 -
Grand Prairie Ford responded
Thank you for sharing your feedback. We're glad to hear that you found Nico helpful, but we’re sorry to hear that the rest of your experience did not meet expectations. It’s important to us that every step of the process—from selecting the right vehicle to post-sale communication—is handled with care and follow-through.
We’d like the opportunity to look into this and help resolve your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further and ensure you receive the support you need.
Many thanks to Karla in finance and Tyler and Ron on the
sales team. Entire staff are friendly and professional. Will recommend to friends and family.
sales team. Entire staff are friendly and professional. Will recommend to friends and family.
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by jeferni.cameron
Verified Customer
Verified Customer
Apr 04, 2025 -
Grand Prairie Ford responded
Thank you for your wonderful feedback! We're so glad to hear that Karla, Tyler, and Ron provided you with excellent service. It’s great to know that the entire staff was friendly and professional. We truly appreciate your recommendation and look forward to assisting you, your friends, and family in the future!