Truly a great staff to work with.
Salesman Joshua North and Braylon Boudreaux are ☆☆☆☆☆
Thank you, Robin
Salesman Joshua North and Braylon Boudreaux are ☆☆☆☆☆
Thank you, Robin
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by RBMATTIX
Verified Customer
Verified Customer
Jul 14, 2025 -
Grand Prairie Ford responded
Thank you for taking the time to share your wonderful experience with us, Robin. We are thrilled to hear that you found our team exceptional to work with. Your kind words about Joshua North and Braylon Boudreaux mean so much to us - they truly are outstanding members of our family. We appreciate your five-star rating and are grateful that we could provide you with such positive service. Your feedback helps us continue to deliver the quality experience our customers deserve.
Both the sales represenative, and finance officer were
awesome. We were in and out prior to our personal estimate of time. We will buy here again.
awesome. We were in and out prior to our personal estimate of time. We will buy here again.
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by unwell.ecs
Verified Customer
Verified Customer
Jul 11, 2025 -
Grand Prairie Ford responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that both our sales team and finance department provided you with exceptional service. It's fantastic that we were able to complete your visit more efficiently than you expected. Your satisfaction means everything to us, and we truly appreciate your confidence in choosing to return to Grand Prairie Ford for your future automotive needs. We look forward to serving you again.
Awesome experience.
.. no pressure sales..would highly recommend to all my friends, and family members.
.. no pressure sales..would highly recommend to all my friends, and family members.
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by billymott990
Verified Customer
Verified Customer
Jul 09, 2025 -
Grand Prairie Ford responded
Thank you for taking the time to share your wonderful experience! We are thrilled to hear that you had such a positive visit with us. It means so much to know that our team provided you with a comfortable, no-pressure environment during your time here. Your willingness to recommend us to your friends and family members truly reflects the kind of genuine service we strive to deliver every day. We appreciate your trust in us and look forward to serving you again in the future.
I just think yall are ripping people off with this flex
program that doesn’t work out in the customer favor in the end
program that doesn’t work out in the customer favor in the end
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by KIMMIE.ROGERS86
Verified Customer
Verified Customer
Jun 24, 2025 -
Grand Prairie Ford responded
We appreciate your feedback, Kimmie. We're committed to providing value and transparency in our programs. Your insights are important to us, and we'll take them into consideration as we strive to improve the customer experience. If you would like to discuss your comment further, please reach out to Maricela Vera at Mvera@grandprairieford.com. Thank you for sharing your thoughts!
Jackie did great, he test drove the vehicle with my son
and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th
and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of the fastest purchases that I have ever made for a new car. The whole team was very efficient and professional.
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by Jday
Verified Customer
Verified Customer
Jun 23, 2025 -
Grand Prairie Ford responded
Thank you for the fantastic review! We're thrilled to hear that Jackie and the team made your car-buying experience smooth and efficient. Your satisfaction means a lot to us, and we appreciate you choosing us for your new vehicle! Enjoy the ride!
Professional, informational, some of the greatest people
you will ever meet! Once you walk in they are ready to help you!
you will ever meet! Once you walk in they are ready to help you!
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by robertomaldonado794
Verified Customer
Verified Customer
Other Employees Tagged:
Emilo & Micheal Rodriguez
Jun 23, 2025 -
Grand Prairie Ford responded
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. We always strive to provide top-notch service and support. Looking forward to seeing you again!
Very professional and courteous.
Joshua and Mike took great care of us, listened to our concerns and helped us into our next vehicle.
Joshua and Mike took great care of us, listened to our concerns and helped us into our next vehicle.
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by n8turner4
Verified Customer
Verified Customer
Jun 19, 2025 -
Grand Prairie Ford responded
Thank you for the great review! We're happy to hear Joshua and Mike provided professional and courteous service. Enjoy your new vehicle!
When I make a deal for a car I expect to get what I make
the deal for did not happen I will look at other dealerships next time I buy before I come there again
the deal for did not happen I will look at other dealerships next time I buy before I come there again
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by jodav200
Verified Customer
Verified Customer
Other Employees Tagged:
Logan howell
Jun 18, 2025 -
Grand Prairie Ford responded
Thank you for sharing your feedback. We understand that receiving exactly what you expect during the car buying process is crucial, and we appreciate you bringing this to our attention. Our goal is to provide a seamless experience for all our customers, and we are always looking for ways to improve. To discuss your experience further, please reach out to Maricela Vera at Mvera@grandprairieford.com. We value your input and hope to have the opportunity to serve you better in the future.
Dealer changed numbers when signing
Truck had a bit of
hail damage “only on roof” which seems odd
hail damage “only on roof” which seems odd
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by OSCAR.C2875
Verified Customer
Verified Customer
Jun 17, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience with us, Oscar. We take all feedback seriously and strive to ensure that our customers have a positive experience. We understand your concerns regarding the details of the transaction and the condition of the vehicle. We would appreciate the opportunity to discuss this further and address your concerns directly. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will be happy to assist you.
⭐️⭐️⭐️⭐️⭐️
Great Service and Excellent Resolution.
Highly Recommend!
I recently had an issue after purchasing a vehicle from Grand Prairie Ford, and I’m happy to say that their team went above and
Highly Recommend!
I recently had an issue after purchasing a vehicle from Grand Prairie Ford, and I’m happy to say that their team went above and beyond to help resolve it. From the moment I reached out with my concerns, they were responsive, courteous, and genuinely committed to making things right.
The staff took the time to listen to my situation, followed up regularly, and made sure I left feeling valued and satisfied. In today’s world, it’s rare to find a dealership that stands behind their word and treats customers with this level of integrity and care.
Thank you to the team at Grand Prairie Ford for your professionalism and support, I wouldn’t hesitate to do business with them again!
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by parhambahador
Verified Customer
Verified Customer
Other Employees Tagged:
Lawrence Sedillo, My sales rep was Christian
Jun 16, 2025 -
Grand Prairie Ford responded
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you are satisfied with the deal and found our staff to be polite.
We understand the importance of timely communication and regret that you were not informed about the Raptor's sale prior to your visit. Additionally, we recognize the concern regarding your paperwork and the dash cam. Your follow-up requests are important to us, and we want to ensure that you receive the necessary updates.
Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further with your concerns. Your satisfaction is important to us, and we are committed to addressing these issues promptly. Thank you for your understanding.