Brayan Alanis
Brayan Alanis at Boucher Hyundai of Waukesha
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Brayan Alanis

Finance Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Brayan Alanis

October 28, 2024

Dealership Rating
Employee Rating

The "we owe you" we received when I took receipt of the vehicle was not adequately carried out. When I went to pick up my car there was buffing compound all over the vehicle. The windshield is still cove More

by Lilacsnmay14
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Himmy Pathak

Oct 31, 2024

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

October 14, 2024

Dealership Rating
Employee Rating

The customer service at this dealership is terrible. Wouldn't give us time to look over vehicle properly. And was told we were stupid to not buy the extended warranty. I would not purchase from this de More

by ripspc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dakota Vitrano

Oct 18, 2024

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ryan Fitzsimmons General Sales Manager 262-522-1000

October 10, 2024

Dealership Rating
Employee Rating

Working with Boucher Hyundai dealership was great. They made sure they accommodated my husband and myself with working with our schedules. They took the extra step to ensure that we knew and understan More

by SAMIE06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Ryan Fitzsimmons General Sales Manager 262-522-1000

September 25, 2024

Dealership Rating
Employee Rating

The 2024 Sonata was the sixth Hyundai that I bought from Boucher. 5 from Alex!! Great More

by philj0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your repeat business and hope to see you again soon! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 28, 2024

Dealership Rating
Employee Rating

my experience was excellent. Everyone certainly goes out of their way to accommodate whatever you want. Professional clean, clean great looking showroom great looking people. More

by LEIGH20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darlene Larsen, Mark Wade

Aug 29, 2024

Boucher Hyundai of Waukesha responded

Thank you so much, Leigh, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 28, 2024

Dealership Rating
Employee Rating

Darlene was great to work with on our new car purchase. She listened and supported our process, and was responsive without being invasive. After we decided to buy a Santa Fe, she had to do a lot more adv More

by ANDREWASTOKES
Recommend Dealer
Yes

Other Employees Tagged: Darlene Larsen

Aug 28, 2024

Boucher Hyundai of Waukesha responded

We are very happy to hear that Darlene provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 06, 2024

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Employee Rating

All around great experience! Took a bit to get to the right number, but we got there! More

by MKENNA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Himmy Pathak

Aug 06, 2024

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

June 05, 2024

Dealership Rating
Employee Rating

We first met with Dade when we were test driving multiple different brands. We ended up test driving a Hyundai Tucson N Line at a different dealership but we liked Dade as a sales guy much better than all More

by eric.abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Boucher Hyundai of Waukesha responded

We are very happy to hear that Dade provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ryan Fitzsimmons General Sales Manager 262-522-1000

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