Brandon Rose

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback, Eblah! We're happy to hear that communication and customer service met your expectations. However, we understand your concerns regarding the cleaning service pricing. We always aim to provide value, and we appreciate your perspective on the matter. We hope to serve you again in the future!

Lithia Hyundai of Anchorage responded

Deejohn, thank you for bringing this to our attention. We understand your concerns regarding the charges and would love the opportunity to clarify them for you. Please reach out to us at your convenience so we can look into this further and provide a full explanation. We aim to ensure you feel confident in your service experience and are happy to help resolve any questions you have.

Lithia Hyundai of Anchorage responded

Lisa, it’s fantastic to hear that you had a great service experience with us! We're so glad to know that our improvements to the customer service experience made a positive impact. Thank you for sharing your feedback, and we look forward to assisting you again at Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a great experience with our team at Lithia Hyundai of Anchorage! It's wonderful that the service was convenient and attentive to your needs. We appreciate your feedback and look forward to serving you again in the future!

Lithia Hyundai of Anchorage responded

We’re so glad to hear that Cristian provided excellent service and took great care of you! Thank you for sharing your feedback, and we hope to assist you again soon.

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your positive experience at Lithia Hyundai of Anchorage! We’re thrilled you enjoyed the clean and comfortable atmosphere and that your oil change was taken care of without delay. We look forward to serving you again in the future!