Brandon Rose
Brandon Rose at Lithia Hyundai of Anchorage
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Brandon Rose

Service Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
11 Reviews
4.7

11 Reviews

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11 Reviews of Brandon Rose

April 03, 2025

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Employee Rating

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

March 29, 2025

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Employee Rating

Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service de More

by RR_WALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Mar 31, 2025

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

March 28, 2025

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Employee Rating

This experience was much better than previous times I’ve been there. Glad to see customer service is improving again. More

by Dawn Stoops
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dana Clendenen

Mar 31, 2025

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

March 22, 2025

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Efficient and courteous service. Difficult to make an appointment. I’d much rather deal with a person that with your automated system. More

by jbclayton51
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We're glad you found the service efficient and courteous, but we understand the frustration with the appointment system. Your preference for speaking with a person is valuable input, and we'll share this with our team to improve the scheduling experience. If you’d like to discuss this further, please reach out—we’d love to find a solution that works better for you.

March 21, 2025

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Employee Rating

Awesome customer service, convenient service appointment scheduling, tentative to customer needs, reasonable time of service! More

by schustergary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a great experience with our team at Lithia Hyundai of Anchorage! It's wonderful that the service was convenient and attentive to your needs. We appreciate your feedback and look forward to serving you again in the future!

March 16, 2025

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Cristian was good and helped a lot, good service and care to the customer. Thank you! More

by R
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Mar 17, 2025

Lithia Hyundai of Anchorage responded

We’re so glad to hear that Cristian provided excellent service and took great care of you! Thank you for sharing your feedback, and we hope to assist you again soon.

March 15, 2025

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Employee Rating

The dealership was clean, comfortable and quiet. Service was completed with minimal delay. I did not expect oil change to be free. More

by WETHERDG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your positive experience at Lithia Hyundai of Anchorage! We’re thrilled you enjoyed the clean and comfortable atmosphere and that your oil change was taken care of without delay. We look forward to serving you again in the future!

March 13, 2025

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Employee Rating

I have a prepaid oil change package that I purchase when I bought my 2021 Hyundai Tuscon at Lithia. However, when I came in on my scheduled oil change appointment, Brandon was very pushy regarding buying a More

by Marina D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2025

Lithia Hyundai of Anchorage responded

We take concerns like this very seriously, Marina, and we appreciate you bringing this to our attention. Our goal is to provide honest and transparent service, and we regret that you felt pressured during your visit. We would like the opportunity to look into this further and address your concerns. Please reach out to us at your earliest convenience so we can discuss this matter in more detail. Best, Moises Gonzalez - Service Manager - 907-762-5752

March 08, 2025

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Employee Rating

They started and finished the work on time as promised. The work was done professionally. More

by rcapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clendenen

Mar 10, 2025

Lithia Hyundai of Anchorage responded

It's wonderful to hear that your experience at Lithia Hyundai of Anchorage was positive and that the work was completed on time and professionally! We appreciate your feedback and look forward to assisting you again in the future.

March 07, 2025

Dealership Rating
Employee Rating

I received reminder for my appointment My vehicle was taken in on time Brandon went over the service and answered my questions My service was done in an hour More

by KathyT5282
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Mar 10, 2025

Lithia Hyundai of Anchorage responded

It’s wonderful to hear that your appointment went smoothly and that Brandon was able to assist you so well! Thank you for trusting Lithia Hyundai of Anchorage with your service needs. We look forward to seeing you again!

Mar 07, 2025

KathyT5282 responded

I will only take my Santa Cruz to Lithia

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