Excellent service.
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, s
Front desk person friendly, smiling all the time, very knowledgeable. Help me with oil change and recall for my vehicle, two appointments same day, saving me time and money because, gasoline prices.
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 27, 2026 -
Lithia Hyundai of Anchorage responded
We're happy to hear that our team made your visit efficient and pleasant. Thank you for choosing Lithia Hyundai of Anchorage and for sharing your positive experience! See you next time.
The process was quick and easy.
The employees are amazing and all should be paid more. I just wish you'd stop texting me like a needy boyfriend wanting validation.
The employees are amazing and all should be paid more. I just wish you'd stop texting me like a needy boyfriend wanting validation.
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by ALISON.SARASIN
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 27, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your feedback, Alison! We'll pass along your kudos to our team. We deeply apologize for the excessive follow-ups and will pass this note along to the appropriate team to place you on our do not contact list. Thanks for choosing Lithia Hyundai of Anchorage!
Good to have tv available to watch while waiting.
Only waited an hour for my car to get done
Only waited an hour for my car to get done
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by AKKAREN71
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 25, 2026 -
Lithia Hyundai of Anchorage responded
We are happy to hear your visit to Lithia Hyundai of Anchorage was comfortable and convenient while your vehicle was being serviced! It is great to know the waiting area amenities helped make the time pass quickly and that your service was completed efficiently in about an hour. Thank you for your kind feedback and support. We look forward to seeing you again in the future!
Very friendly staff.
Had an appointment at 4, there was a 1 and a half wait time because the shop was busy but the staff was very nice.
Had an appointment at 4, there was a 1 and a half wait time because the shop was busy but the staff was very nice.
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by KEL.N.REIS.MOM
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 21, 2026 -
Lithia Hyundai of Anchorage responded
We apologize for the wait, but we are happy to hear that our team made the time pass smoothly. We’ll pass along your compliments to our staff! Thank you from all of us at Lithia Hyundai of Anchorage.
Pleasant to deal with.
They keep you informed. Nice waiting area with coffee and tv.
They keep you informed. Nice waiting area with coffee and tv.
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by AKSANTADAN
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Lithia Hyundai of Anchorage responded
Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!
Dropped off my car at 1.
They said it would take 2 hours max. It ended up taking 3 1/2 hours. At the 2 hour mark, I called and texted and no one responded for over an hour.
They said it would take 2 hours max. It ended up taking 3 1/2 hours. At the 2 hour mark, I called and texted and no one responded for over an hour.
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by ALASKAMANDO
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
May 05, 2026 -
Lithia Hyundai of Anchorage responded
Hello, thank you for taking the time to share your feedback. It’s unfortunate to hear that your service visit took longer than expected and that you were unable to reach our team during your wait. We understand how important it is to receive timely updates and to have accurate time expectations when servicing your vehicle. Your feedback is important to us, and I would appreciate the opportunity to speak with you directly to discuss this matter further. At your convenience, please reach out to me using the contact information below.
Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com
My experience with Lithia Hyundai was smooth and
professional. The staff was helpful, respectful, and made the process easy to understand from start to finish. I appreciated the clear communication
professional. The staff was helpful, respectful, and made the process easy to understand from start to finish. I appreciated the clear communication and the overall customer service during my visit.
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by THREEFOURTEEN89
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Apr 27, 2026 -
Lithia Hyundai of Anchorage responded
We couldn't ask for better feedback! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience with our team. We wish you safe travels ahead!
My experience with Lithia Hyundai was smooth and
professional. The staff was helpful, respectful, and made the process easy to understand from start to finish. I appreciated the clear communication
professional. The staff was helpful, respectful, and made the process easy to understand from start to finish. I appreciated the clear communication and the overall customer service during my visit.
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by THREEFOURTEEN89
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Apr 27, 2026 -
Lithia Hyundai of Anchorage responded
We're so pleased to hear about your smooth and professional experience with our team at Lithia Hyundai of Anchorage! Thank you for your feedback and for choosing us. We hope to see you again in the future! Safe travels!
It was pleasant and quick turn around with getting my car
back. I do wish they would have put a reminder sticker in the windshield for next oil change. Those things do help your customers remember to stay on
back. I do wish they would have put a reminder sticker in the windshield for next oil change. Those things do help your customers remember to stay on top of oil changes.
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by MIGHTYM907
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Apr 24, 2026 -
Lithia Hyundai of Anchorage responded
We love hearing you had a pleasant experience with prompt service! We apologize for missing the oil change reminder sticker and appreciate your feedback. Thank you for choosing Lithia Hyundai of Anchorage, and we hope to serve you again in the future!
The service was not that fast but Brandon was great.
It took a bit long but I was assured that my car was being done.
It took a bit long but I was assured that my car was being done.
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by Joel
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Rose
Apr 23, 2026 -
Lithia Hyundai of Anchorage responded
Joel, we apologize for the delay and are so glad that Brandon made your visit a success! Thank you for choosing Lithia Hyundai of Anchorage and we hope to welcome you back in the future. Take care!