Brandon Rose

Lithia Hyundai of Anchorage responded

Lisa, We’re glad to hear you feel our team does a good job, and we appreciate your recognition of those efforts. At the same time, we understand how frustrating it can be when reaching someone by phone is difficult. Clear and accessible communication is important, and your comments will help us focus on areas where we can improve. If you’d like to discuss your experience further, please reach out to me through the contact information below.

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback! We're pleased you are in good hands at Lithia Hyundai of Anchorage. See you next time!

Lithia Hyundai of Anchorage responded

Thank you for your feedback. While we're happy to hear our team is so helpful, we apologize for the delays you've experienced. Your patience is appreciated, and we hope to resolve these issues more efficiently in the future - we truly value your business. Drive safely, and see you next time at Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback about our team! We apologize for the delays you encountered due to our limited staff. We're working to address this and improve wait times. Your patience and understanding mean a lot to us. We hope to assist you more efficiently in the future. We look forward to serving you next time at Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

Hi, We strive to earn customers for life, and I'm disappointed to hear about your experience. We understand how important it is to have easy access to our service team, and your feedback is not being overlooked. Please give me a call or email at cschmidt@lithia.com or 907-762-5100. I would appreciate the opportunity to connect and learn more. Thank you, Chris Schmidt General Manager

Lithia Hyundai of Anchorage responded

Our team is glad to know that you are satisfied with our service here at Lithia Hyundai of Anchorage. Thank you for trusting us with your vehicles. See you next time!

Lithia Hyundai of Anchorage responded

Thank you for the awesome review! We’re happy you had a great experience with our team at Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

We're happy to hear that our team made your visit efficient and pleasant. Thank you for choosing Lithia Hyundai of Anchorage and for sharing your positive experience! See you next time.

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Alison! We'll pass along your kudos to our team. We deeply apologize for the excessive follow-ups and will pass this note along to the appropriate team to place you on our do not contact list. Thanks for choosing Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

We are happy to hear your visit to Lithia Hyundai of Anchorage was comfortable and convenient while your vehicle was being serviced! It is great to know the waiting area amenities helped make the time pass quickly and that your service was completed efficiently in about an hour. Thank you for your kind feedback and support. We look forward to seeing you again in the future!