Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
201 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

4.7

201 Reviews

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201 Reviews of Christian Diaz

May 22, 2026

Dealership Rating
Employee Rating

Tried to call 4x to get status of registration. No answer so I drove over. Vehicle was bought 1 mo ago today. Was told registration takes 45 days, and I should have been told that. Lots of poor com More

by AKCOUNTESS
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

May 26, 2026

Lithia Hyundai of Anchorage responded

Hello, Thank you for taking the time to share this. We understand how making several calls without getting a response can be frustrating. Your feedback about communication and expectations during the process stands out and is something we would like to take a closer look at. I’d appreciate the chance to speak with you directly; please reach out whenever it’s convenient. Chris Schmidt General Manager 907-762-5100

May 22, 2026

Dealership Rating
Employee Rating

Lithia and Christian addressed our concerns and got the car back to us in a timely manner. Will defuse Lithia in the future. More

by Debbie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Lithia Hyundai of Anchorage responded

Debbie, thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience with Christian! It was our pleasure to assist you. See you next time!

May 19, 2026

Dealership Rating
Employee Rating

I spoke primarily with Christian, who was very knowledgeable, kind, and responsive. I am grateful for his help! More

by JOANNA.SMITH54321
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

May 20, 2026

Lithia Hyundai of Anchorage responded

Hi Joanna, we're so glad Christian was helpful and knowledgeable throughout your visit! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience. Safe travels ahead!

May 02, 2026

Dealership Rating
Employee Rating

It was excellent! I was thankful for the communication, fair pricing, timeliness, and professionalism of everyone involved. More

by jeffreygail
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

May 04, 2026

Lithia Hyundai of Anchorage responded

We're so glad to hear you had an excellent experience at Lithia Hyundai of Anchorage! Thank you for your kind feedback and we hope to work with you again in the future. Safe travels!

April 30, 2026

Dealership Rating
Employee Rating

Been associated with this dealer for about 10 years. Their performance has been "excellent, super, great. More

by MIKEBENSON1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Richardson, Ryan Ollis

May 01, 2026

Lithia Hyundai of Anchorage responded

Thank you for your continued trust in Lithia Hyundai of Anchorage! We're so glad to hear about your positive experiences over the past decade. See you next time!

April 30, 2026

Dealership Rating
Employee Rating

Very pleasant experience They were prompt Got me in right away Kept me updated on the progress More

by PAUL.LANDES
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

May 01, 2026

Lithia Hyundai of Anchorage responded

Hi Paul, Thank you for sharing your pleasant experience with us at Lithia Hyundai of Anchorage! Your kind feedback made our day, and we look forward to serving you again in the future. Enjoy your Friday!

April 29, 2026

Dealership Rating
Employee Rating

I made an appt for service on my 2008 Hyundai Tuscon, oil change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I More

by YOHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brent Vandenbos, Dana Clendenen

May 01, 2026

Lithia Hyundai of Anchorage responded

Hello, thank you for taking the time to share such detailed feedback. We’re disappointed to hear about the communication issues and the inconvenience this caused throughout your visit, including transportation arrangements and difficulty reaching anyone when you needed assistance. Clear and timely communication is very important to us, and it’s regrettable that you were unable to receive updates during your appointment. This is not the level of service or customer care we aim to provide. It is also concerning to learn that incorrect contact information prevented us from reaching you and that parts availability was not clearly communicated before or during your appointment. I would appreciate the opportunity to speak with you directly regarding your experience and the concerns you raised. Please feel free to contact me at your convenience using the information below so I can assist you further. Thank you again for bringing this to our attention. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

April 27, 2026

Dealership Rating
Employee Rating

Christian was friendly during my service Visit. and said he would contact Me with further information. I have called The dealership many times. He is either not available or not there.He does not r More

by MABRY_JENNIFER
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

Apr 27, 2026

Lithia Hyundai of Anchorage responded

Hello Jennifer, Thank you for your feedback. I’m glad to hear Christian was friendly during your visit, though I understand your concerns regarding follow-up and communication after your service appointment. Consistent communication is a key part of our process, and your experience highlights an area we need to take a closer look at. I would like the opportunity to review this with our team. If you’re willing, I’d also appreciate the chance to connect with you directly and ensure your concerns are properly addressed. Chris Schmidt General Manager 907-762-5100 cschmidt@lithia.com

April 23, 2026

Dealership Rating
Employee Rating

Polite, quick, helpful and to the point. The visit was a little long, but quite nice. More

by WHITEROSE298
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Apr 24, 2026

Lithia Hyundai of Anchorage responded

Those are all words we LOVE to see from our customers! Thanks for choosing Lithia Hyundai of Anchorage and taking the time to leave a 5-star review. Have a wonderful day!

April 13, 2026

Dealership Rating
Employee Rating

No beating around the bush, provided all necessary information letting me know what I'm getting myself into, went above and beyond when assisting. More

by EJVALENZUELAAA
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Apr 14, 2026

Lithia Hyundai of Anchorage responded

It sounds like you’re in good hands with our team! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience. We look forward to assisting you again in the future!

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