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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
223 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

4.7

223 Reviews

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223 Reviews of Christian Diaz

October 22, 2026

Dealership Rating
Employee Rating

It was a very pleasant experience to deal with all of the personnel. They answered all of our questions and if they didn’t have an answer, they found it. More

by RP1995AK
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ollis , Gordon

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Oct 22, 2026

Lithia Hyundai of Anchorage responded

Thank you for the five stars! We’re glad our team took the time to answer your questions and made sure you got the information you needed throughout your visit. We appreciate you choosing Lithia Hyundai of Anchorage and hope to welcome you back again!

October 21, 2026

Dealership Rating
Employee Rating

Got car back not, but got nearly home and it stopped working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. More

by DRAGONHEX
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Oct 23, 2026

Lithia Hyundai of Anchorage responded

Thank you for bringing your recent experience to our attention. We apologize for the inconvenience you've faced with your car and for the communication issues. I encourage you to reach out directly to discuss this in greater detail so we can resolve this situation, if you are still in need. Thank you, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 16, 2026

Dealership Rating
Employee Rating

It was quick and he was really friendly He did everything that need to be done on the car and making sure that I'm doing good while waiting for the vehicle More

by Angelomagpayo8
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Oct 19, 2026

Lithia Hyundai of Anchorage responded

We're happy to hear you had a positive experience! Thank you for recognizing the friendly service and attention you received during your visit to Lithia Hyundai of Anchorage. Safe travels until we see you again!

October 16, 2026

Dealership Rating
Employee Rating

He was really nice and easy to talk too Hospitality and well mannered person Good More

by Angelomagpayo8
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Oct 19, 2026

Lithia Hyundai of Anchorage responded

Thanks for your kind words! The team is here for all your service needs at Lithia Hyundai of Anchorage!

October 10, 2026

Dealership Rating
Employee Rating

I went in for a basic oil change which took 2 hours. Seems like an oil change shouldn’t take 2 hours. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 13, 2026

Lithia Hyundai of Anchorage responded

Hi RJ, we're sorry to hear about your experience, especially regarding the amount of time required to complete a routine oil change. We understand that a two-hour wait for basic maintenance can be disappointing when you have other commitments and expectations for a timely service visit. We appreciate you taking the time to leave us some feedback. Please reach out at your earliest convenience so we can address this. Thank you. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

September 24, 2026

Dealership Rating
Employee Rating

The service was completed quicker than I expected. Communications was above and beyond from the appointment reminder to the inspection to completion. More

by FISHERBRYAN2001
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Sep 24, 2026

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage! We are happy to hear that our team communicated well and worked efficiently. We hope to see you again down the road! Safe travels!

September 20, 2026

Dealership Rating
Employee Rating

The service appointment to have the recall taken took a long to get things taken care of. More

by NONE3
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Sep 22, 2026

Lithia Hyundai of Anchorage responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know!

September 18, 2026

Dealership Rating
Employee Rating

My only real complaint is that I had to wait 6 weeks for an appointment to change out a dead 12V battery on an EV car that's a year old. More

by HAMMERWING
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

Print
Sep 22, 2026

Lithia Hyundai of Anchorage responded

Thank you for your feedback. It's unfortunate to hear that obtaining timely service for your vehicle was a challenge. We understand how frustrating that can be, particularly with a newer vehicle. We appreciate you bringing this to our attention and would welcome the opportunity to discuss your experience further. At your convenience, please reach out to me using the contact information below. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

September 17, 2026

Dealership Rating
Employee Rating

Staff was knowledgeable. Staff was courteous and answered all my questions since it was my first visit there. More

by 1966bkm
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Sep 18, 2026

Lithia Hyundai of Anchorage responded

What a great way to start with us! We’re glad our team made your first visit to Lithia Hyundai of Anchorage a welcoming and helpful one. Thank you for the 5 stars, and we hope to see you again!

September 17, 2026

Dealership Rating
Employee Rating

Friendly, fast, done on time. Overall great. At work now. Sorry 1 , 2, 3,... More

by drkrichbaum
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Print
Sep 18, 2026

Lithia Hyundai of Anchorage responded

The team at Lithia Hyundai of Anchorage loves seeing great reviews! Thank you, Drkrichbaum!

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