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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 7

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

August 20, 2025

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when I call the dealership for service the agent told me it will be free because it's less than 15 thousand miles and less than one year but when I went for service the agent told me it's not free u have to it will be free because it's less than 15 thousand miles and less than one year but when I went for service the agent told me it's not free u have to pay for it. Even Brandon had helped me with one coupon of 10 dollars and car wash free. when I buy this vehicle dealership told me first two service are free with oil change, tire rotation and other things. But I had paid for my second service I didn't know why. More

by sjvsharma

Verified Customer

Service Price Transparency

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Aug 21, 2025 -

Honda of Valley Stream responded

Hi there, Your new vehicle came with one Honda complimentary service and it has been claimed. If you were provided with additional services please present them to our service department to redeem them. Please contact your sales agent or our service manager for further assistance or clarification.

August 13, 2025

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The employees at the service department are very welcoming and helpful. They are knowledgeable and quick. welcoming and helpful. They are knowledgeable and quick. More

by Annette828

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Aug 14, 2025 -

Honda of Valley Stream responded

Hi Annette, We’re glad to hear the service team made your visit both efficient and welcoming. If you ever need anything else, please don’t hesitate to reach out!

July 28, 2025

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Excellent service. The service advisor is as very helpful and professional. I would be going back there. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Jul 29, 2025 -

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 25, 2025

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This is my third honda vehicle from this location and so far have had no problems. The staff is professional, courteous, and makes you feel valued. far have had no problems. The staff is professional, courteous, and makes you feel valued. More

by fjkphotos82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty! We're thrilled to hear your experience with all three vehicles has been smooth and that our team consistently provides professional and courteous service. It's our goal to make every customer feel valued. Let us know if there's ever anything you need!

July 23, 2025

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Great price for the services required and update on the services that require attention in the future. services that require attention in the future. More

by DNOBLE129

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Jul 28, 2025 -

Honda of Valley Stream responded

Hi there, We're happy to know you felt the pricing was fair and that you received helpful updates about upcoming service needs. If you need anything else, please don’t hesitate to reach out!

July 22, 2025

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Whith appointment almost wait 4 hours. Too much.time. for change oil and something they found Too much.time. for change oil and something they found More

by elvirita62quintana

Verified Customer

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Jul 30, 2025 -

Honda of Valley Stream responded

Hi, We thank you for servicing your vehicle with us. We apologize for the time taken. To properly service today's vehicles, we follow time-consuming procedures. We don't just tighten a bolt. We torque it to its specifications. Three services were performed on your vehicle: the oil change, tire rotation, and rear differential clutch service. Could it have been done faster? Perhaps, but our service team is to stay focused on providing a high level of service. If you wish to discuss this further, please reach out to us. 516-285-6655, ext. 126

July 17, 2025

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Decent service but was pretty rude to me when I asked for more service on the vehicle. Felt brushed off and he was pretty nonchalant about my concerns regarding my vehicle more service on the vehicle. Felt brushed off and he was pretty nonchalant about my concerns regarding my vehicle More

by Joe

Recommend Dealer

Yes

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Jul 29, 2025 -

Honda of Valley Stream responded

Hi Joe, Our apologies for such behavior. Definitely not a representation of who we are. Could you please contact and discuss this further with Tony Vicente. His number is 516-285-6655, ext. 126. Thank you.

June 30, 2025

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Very efficient and honest service. They gave me updates during my service. All charges were clear. They gave me updates during my service. All charges were clear. More

by coreyweil21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad to hear you had an efficient and transparent service experience, with clear communication throughout. If you ever need anything else, please don’t hesitate to reach out!

June 30, 2025

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Although I did not have an appointment I really appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to u appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to use Honda cars because of the good work they do. More

by HHEATHAM

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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Jun 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the past 30 years! We're so glad we could assist with your inspection sticker. It's always a pleasure to support our long-time customers. If you ever need anything, please don’t hesitate to reach out!

June 17, 2025

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The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Jun 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!