Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem | Page 20

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

January 14, 2025

Dealership Rating
Employee Rating

Amazing! The entire experience from beginning to end was amazing! Any questions we had were answered. Ron has been so helpful! I've bought a few cars before a More

by vburks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Jan 15, 2025

Grand Prairie Ford responded

Thank you for your amazing review! We’re thrilled to hear that your entire experience with us was outstanding. It’s great to know that Ron was so helpful and attentive throughout the process, even after your purchase. We believe that excellent customer service should continue well beyond the sale, and it sounds like Ron exemplified that commitment. We appreciate you taking the time to share your experience, and we look forward to helping you again when it’s time to purchase a car for your son. Thank you for choosing us, and see you soon!

January 14, 2025

Dealership Rating
Employee Rating

Had a great experience at GP Ford. Transaction was smooth with no unexpected problems. Will definitely use this dealership from now on. More

by andi.v.nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Grand Prairie Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and that the transaction was smooth and problem-free. Our team works hard to ensure that every aspect of the car-buying process is seamless for our customers. Your decision to choose our dealership for your future needs means a lot to us. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Thank you for sharing your experience!

January 05, 2025

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Employee Rating

Friendly and personably business. Took time to listen and understand my needs and wants and ultimately help accomplish my goal. More

by DBHIGGINS91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz , Joel

Jan 08, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a friendly and personable experience with us. Our team is committed to listening to our customers and understanding their needs to help them achieve their goals, and it’s wonderful to know we succeeded in doing that for you. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

January 03, 2025

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Employee Rating

I have done business with GP Ford in the past and had another great experience with this purchase. The entire staff was great, helpful, friendly and respectful. Would definitely do business again More

by FtWBravest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Grand Prairie Ford responded

We are delighted to hear about your continued positive experience. Your loyalty and repeated business mean a great deal to our entire team, and we're grateful you've found consistent quality and service with us. We take pride in cultivating a dealership environment where every staff member is committed to being helpful, friendly, and respectful. The fact that you would enthusiastically recommend us and plan to return speaks volumes about our team's dedication to customer satisfaction. Your ongoing trust is the most meaningful endorsement we could receive. We look forward to continuing to exceed your expectations with every future interaction. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

January 02, 2025

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Employee Rating

He was very nice, and patient with me and got me the best deal he could on my vehicle More

by Maddisonpatek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Luis Elizondo

Jan 06, 2025

Grand Prairie Ford responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience and that our team member was nice and patient while helping you. It’s our goal to ensure our customers receive the best deals possible, and we’re thrilled to know we achieved that for you. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

January 01, 2025

Dealership Rating
Employee Rating

Brandon flemm treated me right and gave me a good deal on my new truck More

by pancho86g
Recommend Dealer
Yes
Jan 06, 2025

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Brandon provided you with great service and a good deal on your new truck. However, we always strive for a 5-star experience, and we want to ensure that we address any concerns you may have. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com. She would be happy to discuss your experience further and see how we can improve. Thank you for sharing your thoughts, and we hope to hear from you soon!

December 31, 2024

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Good deals. Appreciate no hidden fees or sales pitches are randomly thrown around. I also appreciate Parker taking time to review my offers and work with me. More

by Colemiller1641
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Parker Fugate , Lawrence Sedillo

Jan 06, 2025

Grand Prairie Ford responded

Thank you for your positive review! We’re glad to hear that you found good deals and appreciated our straightforward approach without hidden fees or unnecessary sales pitches. It’s great to know that Parker took the time to review your offers and work with you to ensure a smooth experience. We pride ourselves on providing transparent and attentive service. Thank you for choosing us, and we look forward to assisting you in the future!

December 30, 2024

Dealership Rating
Employee Rating

I did noz work with Brendan directly. I workef with Ron Smith. He did a great job. More

by DEBDAHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas, Ron Smith , Nelson Coutney in service dept, five star

Jan 03, 2025

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Ron provided you with great service. We’re pleased to know that he met your needs effectively. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

December 30, 2024

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Employee Rating

The whole team was patient and courteous during the whole experience. This was the best car buying experience I’ve ever had. Thanks from our family!! More

by Txrlbeal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Ron Smith, Braylon Boudreaux , Summer

Jan 03, 2025

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your car buying experience the best you've ever had. Patience and courtesy are values we hold dear, and it’s fantastic to know they made a positive impact on your family. We truly appreciate your business and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

December 29, 2024

Dealership Rating
Employee Rating

Lawrence put me in touch with Parker and the experience was too tier. Listen to what I wanted and I’m specific needs for what I wanted and how I wanted my note to be. Never tried to hard sell me and I felt More

by Dakota.Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brett Benson

Dec 30, 2024

Grand Prairie Ford responded

We're so glad to hear that Lawrence and Parker provided you with a top-tier experience. It’s great to know that they listened to your specific needs and made sure you felt comfortable throughout the process. We’re especially happy that you got a better rate and are enjoying your first brand-new truck! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your kind words and for choosing us!

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