Brandon Flem
Brandon Flem at Grand Prairie Ford

Brandon Flem | Page 19

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
270 Reviews
4.8

270 Reviews

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270 Reviews of Brandon Flem

February 16, 2025

Dealership Rating
Employee Rating

Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him More

by LMOYAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brenda Rosas

Feb 17, 2025

Grand Prairie Ford responded

Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future!

February 09, 2025

Dealership Rating
Employee Rating

We have always enjoyed the atmosphere and friendly reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and More

by Patmtz46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that you've consistently enjoyed the atmosphere and found our staff to be friendly and informative. It’s our priority to ensure you leave with a full understanding of your new vehicle, and we’re pleased we were able to provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!

February 09, 2025

Dealership Rating
Employee Rating

Great worker. Attentive to the customer and helpful to set up mine and the wifes new vehicle More

by bneal2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback! We're glad to hear that our team provided excellent service and helped set up both of your vehicles. We appreciate your trust and look forward to assisting you again in the future!

February 09, 2025

Dealership Rating
Employee Rating

Great comminication. Lots of models to choose from. Easy financing processing. Fast in and out slaes pricess More

by aguiarpurchase
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brett Benson , Karla

Feb 10, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're glad to hear you enjoyed the variety of models, easy financing process, and quick sales experience. We appreciate your feedback and look forward to serving you again!

February 04, 2025

Dealership Rating
Employee Rating

The experience was great they treated us really well and made sure we got a fair deal with the vehicle I wanted More

by oscar_3778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Nicolas Murrugarra

Feb 05, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you had a great experience and felt well-treated throughout the process. Ensuring our customers get a fair deal is always a priority, and we're glad we could meet your expectations. We appreciate your business and look forward to assisting you again in the future!

February 03, 2025

Dealership Rating
Employee Rating

Brenda Rosas was very helpful and I recommend this dealership. All the people involved were very helpful. More

by HG2722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas , Christian Benitez

Feb 05, 2025

Grand Prairie Ford responded

Thank you for your kind words! We're so glad to hear that Brenda Rosas and the rest of our team provided you with helpful service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!

February 02, 2025

Dealership Rating
Employee Rating

Responsive and knowledgeable with information. Answered all requisite questions pertinent to my decision making process More

by USNA009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Luis Elizondo, Brett Benson , Joel- Finance

Feb 04, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that you found our team responsive and knowledgeable, and that we were able to provide the information you needed to make an informed decision. We appreciate your trust in us and look forward to assisting you again in the future!

January 26, 2025

Dealership Rating
Employee Rating

Good customer service Austin was great an attentive easy to talk to . I would recommend him to other customers. More

by Davwon
Recommend Dealer
Yes

Other Employees Tagged: Austin

Jan 28, 2025

Grand Prairie Ford responded

Thank you for your feedback! We’re glad to hear that Austin provided you with great and attentive customer service. It’s wonderful to know that his approach made your experience enjoyable. We truly appreciate your recommendation and look forward to serving you again!

January 18, 2025

Dealership Rating
Employee Rating

Absolutely the best vehicle buying experience I had! I will definitely recommend and use this dealership again in the future. More

by DALLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Ron Smith

Jan 20, 2025

Grand Prairie Ford responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle buying experience with us was exceptional. Our team works hard to make every customer interaction smooth, enjoyable, and satisfying, and we're delighted we exceeded your expectations. Your willingness to recommend us to others means the world to us. We look forward to serving you again in the future and appreciate your trust in our dealership!

January 17, 2025

Dealership Rating
Employee Rating

Ron Snow our sale rep was fantastic. Length of time to get thru finance and delivery was a bit frustrating especially for a cash deal. More

by graymeek2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas, Ron Smith

Jan 20, 2025

Grand Prairie Ford responded

Thank you for your review highlighting Ron's fantastic service during your sales experience. We're pleased to hear that he provided excellent support throughout your vehicle purchase. We appreciate your candid feedback about the finance and delivery process. While we're glad you ultimately completed your transaction, we recognize that the length of time can be frustrating, especially for a straightforward cash deal. Your input helps us continually improve our workflow and efficiency. Ron is a valued member of our team, and we're proud that he made a positive impression during your interaction. We strive to make every aspect of the purchasing experience smooth and customer-focused. Thank you for choosing us and taking the time to share your experience. We look forward to serving you again in the future!

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