Bobby Eskey | Page 11

Service was great. I have really enjoyed working with them. I bring my car and my wife's car to them. They do need to streamline their online boking tool to allow peopl I have really enjoyed working with them. I bring my car and my wife's car to them. They do need to streamline their online boking tool to allow people to choose to drop a car and wait while it's being serviced. More

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pick up and delivery was very convenient, work was completed quickly and correctly. Fast friendly service. completed quickly and correctly. Fast friendly service. More

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Quick service & was done at home. Friendly guys, explained all work. Also flexible scheduling, would recommend Friendly guys, explained all work. Also flexible scheduling, would recommend More

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I have always been pleased with the service but I took advantage of the vehicle pickup/delivery shuttle option for the first time. In a word, I found this wonderful! It was nice not taking the vehicle a advantage of the vehicle pickup/delivery shuttle option for the first time. In a word, I found this wonderful! It was nice not taking the vehicle and making arrangements with someone else to bring me home and take me back. More

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Columbia Ford/Kia is an easy and convenient location to get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. More

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The person who came to where I live to reprogram my Kia was well prepared to do the job. He was also courteous and knowledgeable on all subjects on the car we discussed. was well prepared to do the job. He was also courteous and knowledgeable on all subjects on the car we discussed. More

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Awesome place to deal with. Employee’s are very friendly, not to mention the decor and food. Employee’s are very friendly, not to mention the decor and food. More

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As always, everything was handled with professionalism and the work was performed perfectly. I always come back to Columbia Ford. and the work was performed perfectly. I always come back to Columbia Ford. More

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My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More

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Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ correctly the first time, and a real nice detail job too. A+ More

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