Bob Annis | Page 11

Outstanding dealership. Bob Annis.is a great sales professional. It was a pleasure buying a car at Ferman Mini Cooper. I will recommend Ferman to all my friends. professional. It was a pleasure buying a car at Ferman Mini Cooper. I will recommend Ferman to all my friends. More

by bobkflorida Verified Customer Verified Customer

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Bob Annis was awesome!! I told him I needed a car and he got me a car!! From beginning to end it was a great experience!! got me a car!! From beginning to end it was a great experience!! More

by jasminveloz Verified Customer Verified Customer

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Chellcey was great. She put together a great deal and is very knowledgeable with the product. I did not work with Bob directly but reached out to him prior to connecting with Chellcey. He could not be b very knowledgeable with the product. I did not work with Bob directly but reached out to him prior to connecting with Chellcey. He could not be bothered to return my call in a timely manner and when he finally did I had forgotten I reached out to him. Durning the conversation he was so RUDE I almost didn’t do business with the dealership. This employee did not smile or even acknowledge our presence while we were at dealership working on the paperwork. I would tell everyone to steer clear of this guy. More

by Dewey Verified Customer Verified Customer

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We had the best experience here! We change cars quit a bit and have been through a lot of experiences but this was the best so far! Our sales guy BOB was AMAZING. He made our process so easy and light, wh bit and have been through a lot of experiences but this was the best so far! Our sales guy BOB was AMAZING. He made our process so easy and light, which says another because we had two kids with us 'you know how stressful that can get '. He was calm and my oldest daughter still speak about BOB until today. That for me is very rare because sale people tend to get irritated by children, especially if it disrupts a sale. So yeah, BOB for the win! The dealership was fantastic, they mad us comfortable with a variety of snacks and drinks. This was impressive cause we know of dealership that offer you water only when they know your about to give them a sale. Really we love the dealership and we love BOB! Ps bob if your reading this, thank you for that pink light setting you put in our car. My girls and I were super excited to see that. More

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The best car purchasing experience I have ever had! Bob Annis was exceptionally pleasant to work with. All the personnel that worked with us were very knowledgeable and helpful. Annis was exceptionally pleasant to work with. All the personnel that worked with us were very knowledgeable and helpful. More

by ottopf Verified Customer Verified Customer

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They always take good care of my Mini. Even though I'm 1 1/2 hour away they pickup the car and leave me a loaner. Great Service. 1/2 hour away they pickup the car and leave me a loaner. Great Service. More

by CLYDESUR Verified Customer Verified Customer

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I had an unexpected problem with my Mini and showed up without an appointment. They fixed my car and had me in and out within a couple of hours. without an appointment. They fixed my car and had me in and out within a couple of hours. More

by jamiebyrd Verified Customer Verified Customer

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It has always been a pleasure working with Ferman Mini. Bob made my experience easy, efficient and fun. Thank you and I absolutely love my new Mini!! Bob made my experience easy, efficient and fun. Thank you and I absolutely love my new Mini!! More

by alex.johnson110 Verified Customer Verified Customer

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First of all, the mini that I bought was in GREAT condition, inside and out. Very low miles. A great find. I worked with Bob Annis, who was outstanding thru the entire process. He sent me an awesome condition, inside and out. Very low miles. A great find. I worked with Bob Annis, who was outstanding thru the entire process. He sent me an awesome personalized video of the car as soon as I was interested. And kept in touch with me the whole way. No pushiness or aggressiveness. He was able to get me a great deal and I thank him and the team for it. He went above and beyond even with the little things even though it was part time for him to leave. I'm very appreciative. The process was very quick (comparatively), as well! The dealership was very clean, as every mini dealer I've been to has been. It was a great experience overall and I'm very happy with my car. Thank you, Ferman and Bob! More

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The sales lady sara was very nice in calling and following up with me and when we arrived due to COVID they had everything ready and took 1 hour and we were done . I was very happy w the experience following up with me and when we arrived due to COVID they had everything ready and took 1 hour and we were done . I was very happy w the experience . More

by mirnabarq Verified Customer Verified Customer

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