Billy Genereux
Billy Genereux at Family Ford of Enfield
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Billy Genereux

Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
122 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

US Navy Air Traffic Controller 93-01-

4.7

122 Reviews

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122 Reviews of Billy Genereux

April 03, 2025

Dealership Rating
Employee Rating

Very customer friendly and willing to help me get the deal done. I will refer them to my friend and family. More

by GBPRINT6559
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Jorge Suarez, Kim Moore , Jorge

Apr 03, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

March 23, 2025

Dealership Rating
Employee Rating

Dealership was clean and welcoming. We were greeted when we walked through the door. We were able to take a test drive right away. More

by Bbaldwin60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez

Mar 26, 2025

Family Ford of Enfield responded

Thank you so much for your wonderful review! We are thrilled that Jorge and our team had the opportunity to provide you with great service. We thank you for choosing Family Ford of Enfield!

March 08, 2025

Dealership Rating
Employee Rating

Great Dealer. Big inventory, no pressure, answered all my questions. I bought a 2024 Ranger at family ford, I have not used the service dept. yet. More

by abgreene1
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Andrew Mcneal

Mar 09, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 02, 2025

Dealership Rating
Employee Rating

Great price, no xxxxxxxx and or haggling! The sales team is great as well as service department. My experience with the Finance Manager was and absolutely a pleasure to work with! More

by Sbeaudry34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that we were able to assist you and that you had such a positive experience.

March 01, 2025

Dealership Rating
Employee Rating

i bought out the vehicle that i was leasing. very satisfied with the entire process. More

by lnorton9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Ken Brown, Agnes Pusztai , Karina, Business Manager, Very pleased with her.

Mar 03, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

February 16, 2025

Dealership Rating
Employee Rating

I bought a new Ranger. Dealt with Billy Genereux and Andrew McNeal. I am real happy with the deal and the truck. these two guys are great to deal with , not pushy yet answe More

by abgreene1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

Feb 16, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Billy and Andrew met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2025

Dealership Rating
Employee Rating

Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to More

by Tomjkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Agnes Pusztai, Rick Gordon

Jan 29, 2025

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, Tom, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 26, 2025

Tomjkozak responded

Unprofessional

January 03, 2025

Dealership Rating
Employee Rating

John made my Bronco purchase experience a pleasure from start to finish. I would highly recommend Family Ford of Enfield to friends and family. More

by modea6456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese , Karina: Finance

Jan 05, 2025

Family Ford of Enfield responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 12, 2024

Dealership Rating
Employee Rating

Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. More

by Lisa.Castonguay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai, Andrew Mcneal

Oct 13, 2024

Family Ford of Enfield responded

Thank you, Lisa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

September 28, 2024

Dealership Rating
Employee Rating

Purchasing a car at the dealership was a pleasant experience. Gary’s attention to detail was great. More

by Jon.landry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven

Sep 29, 2024

Family Ford of Enfield responded

Jon, Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

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