Bill Recko
Bill Recko at Nucar Chevrolet of Woburn

Bill Recko

Service Manager

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

Contact Me
4.4
110 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

46 yrs, 9 mos

Languages Spoken

English English

4.4

110 Reviews

Write a Review

110 Reviews of Bill Recko

June 09, 2026

Dealership Rating
Employee Rating

When I purchased the Truck they told me it”a low on gas so were going to Fill it up for you and also have it Detailed. Well the Following day I went to pick the Truck and Nothing was done to it. Not More

by davidb764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Carbone, Chris Johnson, Tim Steed , James Dion, Donnie Murphy

Jun 10, 2026

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience, David. I understand your concerns regarding the condition of the truck at delivery and the expectations surrounding the fuel fill-up and detailing. At Nucar Chevrolet of Woburn, we aim to provide a well-prepared vehicle delivery process so customers can take ownership with confidence and enjoy a smooth transition into their new vehicle. Please don't hesitate to reach out to me directly if you'd like to discuss your purchase further. We continue working to enhance the vehicle delivery process and uphold the standards customers expect from our team. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

May 31, 2026

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Almost 4 months of problems with the vehicle which is currently a lemon. Hard to get in contact with when away from the dealership. More

by brandonbowie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 31, 2026

Nucar Chevrolet of Woburn responded

We acknowledge your concerns and have addressed them.

May 31, 2026

Nucar Chevrolet of Woburn responded

Thank you for sharing your experience with us, Brandon. I understand how frustrating it can be to face ongoing issues with your vehicle. At Nucar Chevrolet of Woburn, we strive to provide excellent service, and I appreciate your feedback. Please reach out to me directly to assist you further and work towards a better experience in the future. Your satisfaction is important to me. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

May 31, 2026

brandonbowie09 responded

It’s the fact proper maintenance wasn’t done. It’s the inconvenience.

April 29, 2026

Dealership Rating
Employee Rating

The dealership is very accommodating. They do a great job working on my car. Five stars. More

by ASONGWEDS
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson

Apr 29, 2026

Nucar Chevrolet of Woburn responded

Thank you for your review! I’m thrilled to hear that you found Nucar Chevrolet of Woburn accommodating and that you’re happy with the service on your car. We appreciate your support and look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

April 29, 2026

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I would recommend buying a car from Nucar they are a great car to have. More

by tdracopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carbone, Chris Johnson, Tim Steed , James Dion, Donnie Murphy

Apr 29, 2026

Nucar Chevrolet of Woburn responded

Thank you for your wonderful recommendation! I’m glad to hear you think buying a car from Nucar Chevrolet of Woburn is a great choice. We appreciate your support and look forward to assisting you again soon. Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

February 27, 2026

Dealership Rating
Employee Rating

Donnie in service provided Quick straight forward service as usual. My go to place for service More

by EDWARD.SHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Santarpio, John Carbone , Donnie Murphy

Mar 03, 2026

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re so glad to hear Donnie continues to provide quick, straightforward service. It means a lot to be your go-to place for service — we truly appreciate your loyalty and look forward to seeing you next time!

February 24, 2026

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Employee Rating

very poor service department low end mechanics that work there not much knowledge service manager pays no attention to what's going on in the shop to busy doing paperwork my car was so messed up i had to tr More

by RPD
Workmanship
Service Communication
Recommend Dealer
No
Feb 25, 2026

Nucar Chevrolet of Woburn responded

We’re disappointed to read this and strongly disagree with the characterization of our team. Our technicians are factory-trained, and we take both workmanship and customer care very seriously. It’s concerning to hear that you felt your concerns were not addressed properly. We would appreciate the opportunity to review your service history and better understand what happened. Please contact our Service Manager directly at 781-702-4931 so we can discuss this further. Thank you.

January 07, 2026

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Employee Rating

Customer service very good,they very knowledgeable beautiful waiting area.Service department very good they do check all the details. More

by Rkakande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Carbone, Chris Johnson, Tim Steed , James Dion, Donnie Murphy

Jan 09, 2026

Nucar Chevrolet of Woburn responded

Thank you so much for the wonderful review!

August 11, 2025

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Employee Rating

Staff were very friendly. They were fast at getting me checked in. They finished exactly on time. I have been to many different dealerships and they are my favorite by far. More

by CDOOLEY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Riker, Gary Santarpio, John Carbone , Joe Busa, Nick Gatto, Donnie Murphy

Aug 12, 2025

Nucar Chevrolet of Woburn responded

We’re thrilled to be your favorite dealership! Thank you for your kind words and for recognizing our team’s friendly and efficient service.

July 24, 2025

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Employee Rating

Absolutely amazing Service. I was 100% satisfied and happy with the work that was done, More

by pvhhammertime
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, John the shop foreman was the best! He came out and talked with me about the issue I was having with my vehicle and took care of it right away. I really appreciate the customer service that I received!

Jul 24, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the great review! We're thrilled to hear you were 100% satisfied with the service. We appreciate your support!

June 18, 2025

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Employee Rating

I had a 9:00 a. m. appointment, and they kept the car overnight to fix the brakes. (They did get a Lyft to take me home and back) They did not adequately explain the More

by Mark_S_Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Carbone , Joe Busa, Donnie Murphy

Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. While we’re glad we could provide Lyft transportation and complete the brake work thoroughly, we’re sorry to hear you felt communication was lacking. Our team always aims to explain repairs clearly and return follow-up calls promptly, and we regret if that didn’t happen in your case. The pricing reflects OEM parts and professional installation, but we understand concerns about cost and timing. If you'd like to discuss this further, we’d be happy to clarify—please feel free to give us a call at 781-702-4931. Thank you.

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