Brought my vehicle in for a defroster vent that wasn’t
blowing air and had a great experience at Lanan Chevrolet, Woburn, MA. Foreman John Carbone was thorough and professional — he ran a full diagnostic,
blowing air and had a great experience at Lanan Chevrolet, Woburn, MA. Foreman John Carbone was thorough and professional — he ran a full diagnostic, identified the fault, and walked me through a clear estimate for the repair. No guesswork, no runaround. Exactly what you want from a service department. Highly recommend asking for John if you need solid, trustworthy work done.
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by dave_minassian
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your wonderful review, Dave! I truly appreciate your kind words about your experience at Nucar Chevrolet of Woburn. I'm glad to hear that John provided you with thorough and professional service regarding your defroster vent. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
When I purchased the Truck they told me it”a low on gas
so were going to Fill it up for you and also have it Detailed.
Well the Following day I went to pick the Truck and Nothing was done to it.
Not
so were going to Fill it up for you and also have it Detailed.
Well the Following day I went to pick the Truck and Nothing was done to it.
Not a good place to Biy your next Vehicle
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by davidb764
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience, David. I understand your concerns regarding the condition of the truck at delivery and the expectations surrounding the fuel fill-up and detailing. At Nucar Chevrolet of Woburn, we aim to provide a well-prepared vehicle delivery process so customers can take ownership with confidence and enjoy a smooth transition into their new vehicle.
Please don't hesitate to reach out to me directly if you'd like to discuss your purchase further. We continue working to enhance the vehicle delivery process and uphold the standards customers expect from our team.
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Almost 4 months of problems with the vehicle which is
currently a lemon. Hard to get in contact with when away from the dealership.
currently a lemon. Hard to get in contact with when away from the dealership.
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by brandonbowie09
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2026 -
Nucar Chevrolet of Woburn responded
We acknowledge your concerns and have addressed them.
May 31, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience with us, Brandon. I understand how frustrating it can be to face ongoing issues with your vehicle. At Nucar Chevrolet of Woburn, we strive to provide excellent service, and I appreciate your feedback. Please reach out to me directly to assist you further and work towards a better experience in the future. Your satisfaction is important to me.
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
May 31, 2026 -
brandonbowie09 responded
It’s the fact proper maintenance wasn’t done. It’s the inconvenience.
I would recommend buying a car from Nucar they are a
great car to have.
great car to have.
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by tdracopoulos
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your wonderful recommendation! I’m glad to hear you think buying a car from Nucar Chevrolet of Woburn is a great choice. We appreciate your support and look forward to assisting you again soon.
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
James assisted me in getting checked in quickly and
ensured that my warranty information was correctly in their system. he also ensured all my information was correct
ensured that my warranty information was correctly in their system. he also ensured all my information was correct
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by mporter2178
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Dion
Mar 24, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words! I’m thrilled to hear that James provided you with efficient service and took the time to ensure your warranty information was accurate. At Nucar Chevrolet of Woburn, we strive to deliver excellent customer care. I appreciate your feedback, and we look forward to seeing you again!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Good experience helpful fast turnaround I am very
satisfied with the service department at Nucar woburn
satisfied with the service department at Nucar woburn
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by johnnyd1025
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Dion
Mar 16, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words, Johnny! I’m thrilled to hear that you had a good experience and found our service department at Nucar Chevrolet of Woburn to be helpful with a fast turnaround. Your satisfaction means a lot to me. We look forward to seeing you again!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Donnie in service provided Quick straight forward service
as usual. My go to place for service
as usual. My go to place for service
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by EDWARD.SHINE
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for the great review! We’re so glad to hear Donnie continues to provide quick, straightforward service. It means a lot to be your go-to place for service — we truly appreciate your loyalty and look forward to seeing you next time!
Customer service very good,they very knowledgeable
beautiful waiting area.Service department very good they do check all the details.
beautiful waiting area.Service department very good they do check all the details.
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by Rkakande
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Nucar Chevrolet of Woburn responded
Thank you so much for the wonderful review!
Very professional as soon as you walked in the door.
Always go back. I recommend anybody go in there.
Always go back. I recommend anybody go in there.
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by brian@none.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Nucar Chevrolet of Woburn responded
Thank you so much for the wonderful review!
Was a very good experience everyone was very friendly and
everything went just as I needed it to. I am very happy with my purchase and look forward to dealing with them in the future.
everything went just as I needed it to. I am very happy with my purchase and look forward to dealing with them in the future.
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by denisegerossie
Verified Customer
Verified Customer
Dec 08, 2025 -
Nucar Chevrolet of Woburn responded
Thank you for the wonderful review! We're glad to hear everything went smoothly and that you're happy with your purchase. We appreciate you choosing us and look forward to helping you again in the future!