Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks | Page 19

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
278 Reviews
4.9

278 Reviews

Write a Review

278 Reviews of Bill Parks

January 24, 2026

Dealership Rating
Employee Rating

Great service. Got me in for emergency repair on short notice. Work was done quickly. More

by robertpokin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 24, 2026

Dealership Rating
Employee Rating

The reps working the Service Department were professional and knowledgeable. Bill P. addressed all my concerns and communicated as work progressed. More

by pjc10324
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 24, 2026

Dealership Rating
Employee Rating

On time, Efficient, friendly . .(best advertising money can buy) Greeted in an informative way by Bill Parks. More

by juneway2020
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Service Communication
Recommend Dealer
Yes

January 23, 2026

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Employee Rating

Agent kept me updated about my vehicle in a timely manner. Vehicle was ready when promised More

by evelyn-md
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Recommend Dealer
Yes

January 23, 2026

Dealership Rating
Employee Rating

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 21, 2026

Dealership Rating
Employee Rating

Kept me updated thru the whole process. Willing to work with me on pricing and get me car back on the road. Thks More

by Tdthauer
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Recommend Dealer
Yes

January 18, 2026

Dealership Rating
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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
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Recommend Dealer
Yes

January 16, 2026

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I had a great experience at this location,. The service was excellent and clear to my understanding. More

by Fernando Villagomez
Service Price Transparency
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Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Brought my Explorer in for a recall & the Works, was greeted immediately, paperwork was handled quickly by Bill Patks, was given an estimated time of little more than 1 hour and my vehicle was ready wit More

by Dhyker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Had a great experience. Bill P. explained everything to me and updated me during the repair. More

by tkbuilders14
Service Price Transparency
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Recommend Dealer
Yes
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