Bill Parks
Bill Parks at Napleton Ford of Oak Lawn

Bill Parks | Page 16

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.9
278 Reviews
4.9

278 Reviews

Write a Review

278 Reviews of Bill Parks

March 04, 2026

Dealership Rating
Employee Rating

Helped me out when they didn’t have to which was greatly appreciated. Ford motor company itself completely sucks but this dealership took care of me. More

by erick7171
Recommend Dealer
Yes

March 04, 2026

Dealership Rating
Employee Rating

Had a Wednesday appt. Car looked at on Thursday needed part which would be delivered from warehouse Friday morning at 6 am. Car would be fixed by 10 am. Never got a call More

by Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Pierson

March 03, 2026

Dealership Rating
Employee Rating

Unfortunately the work was not completed because of supply chain out of stock. Bill Parks was vey professional and friendly. Thanks More

by Buglio
Service Price Transparency
Service Time
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Recommend Dealer
Yes

March 03, 2026

Dealership Rating
Employee Rating

You Customer service was very professional and Knowledgeablele and the Uber home was beyond the help for me. Thanks Bill More

by Renown
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2026

Dealership Rating
Employee Rating

Bill Parks, Senior service advisor, helped me to get my oil change expedited, and at the appropriate rate. He answered all my questions. More

by barbara.dubec
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Boras

February 26, 2026

Dealership Rating
Employee Rating

It’s the best dealer ever the best people the best Customer Service the best team More

by nasman5465
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

Dealership Rating
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Efficient service. Everything was fully explained and costs clearly disclosed. The work was completed as promised. More

by DJL
Service Price Transparency
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Recommend Dealer
Yes

February 25, 2026

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Employee Rating

They got me in same day and the work was done in a timely manner More

by TOMHAROLD_EPPD
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Bill Parks takes good care of his customers when they come in for service. I recommend this location. More

by phelsicial
Service Price Transparency
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Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

I received awesome customer service from service department, especially Kathy, Tommy and Bill Parks. Bought my car 16 years ago from this dealership and have never been disappointed. More

by Ajs544s
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tommy Mackey , Kathy, not sure last name

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