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Bill Harada
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198 Reviews
Dealership Experience
13 yrs
Industry Experience
29 yrs, 2 mos
Languages Spoken
Japanese
198 Reviews
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198 Reviews of Bill Harada
April 17, 2024
MINI of STL has the best dealer service and i’ve owned 3, one new, 2 previously owned. New is great but when they go over a 13 year old used vehicle and tell you its a gem, you build confidence in the brand one new, 2 previously owned. New is great but when they go over a 13 year old used vehicle and tell you its a gem, you build confidence in the brand and in the serv ice department More
by fosh2018
Other Employees Tagged: Steve Pfeiffer, Matt Viero, Andrew Gray , Joe Wester, parts
March 13, 2024
Personable and incredible dealers. Best experience I’ve had buying a car and coming in for service. Best experience I’ve had buying a car and coming in for service. More
by Mimi
Other Employees Tagged: Matt Viero, Andrew Gray
March 04, 2024
Best experience I have ever had buying a car, and I am 66years old. Bill was kind considerate and interesting. The young finance gentleman was great. We will be back. We are thinking about bringing one of 66years old. Bill was kind considerate and interesting. The young finance gentleman was great. We will be back. We are thinking about bringing one of my sons back to look at another vehicle. Thanks for the experience Mini… More
by Mark.rees
Other Employees Tagged: Name escapes me; financial manager… incredible!!!
March 01, 2024
Excellent experience ordering my Mini! Justin was so easy to work with as was Matt!! I wouldn’t hesitate to use this dealer again and would recommend it to anyone interested in a Mini Coop Justin was so easy to work with as was Matt!! I wouldn’t hesitate to use this dealer again and would recommend it to anyone interested in a Mini Cooper. More
by Tessa
Other Employees Tagged: Dustin Summers, Matt Viero
February 03, 2024
The dealership”is well laid out and has a great atmosphere. The people who work in all departments are friendly and helpful. We just bought our 2nd Clubman and would highly recommend this dealers atmosphere. The people who work in all departments are friendly and helpful. We just bought our 2nd Clubman and would highly recommend this dealership. More
by candicelmetcalf
Other Employees Tagged: Steve Pfeiffer, Matt Viero
February 03, 2024
The process of buying a Mini was low stress and very enjoyable. Car was prices right. Paperwork was a breeze. Well done! enjoyable. Car was prices right. Paperwork was a breeze. Well done! More
by Jag
Other Employees Tagged: Eric Wright
October 25, 2023
Unfortunately what I expect from a dealership. All about the sale, not about the follow through. They never mailed the title of the vehicle to us as promised(they wanted to wait for funds to clea All about the sale, not about the follow through. They never mailed the title of the vehicle to us as promised(they wanted to wait for funds to clear). After waiting a few weeks we called to check on what was taking them so long(funds cleared in 48hrs from sale). They said it was sitting on a desk at the dealership. Now we'll probably have late registration fees due to their negligence as we're rushing to get tax/title/registration completed. Since we couldn't spend 4hrs at the dealer that day with family events. The Mini Dealer said we could stop back the following weekend after purchase.We showed up that Saturday, dropped it off. Said it would take ~1hr... and after 3 hrs at the dealer when we came back hadn't finished it. They said it was because we got bumped to another car selling that day. We could come back another weekend to have it done. That's more time/money to drive across the city for something that should've been done right the first time. Bill was great, everything thereafter brought up memories of why I stay away from dealerships when I can. PS: We're now taking the vehicle purchased into the Mazda dealer for warranty work. The vehicle began to exhibit front end suspension pops 2 days after taking it home. When I inquired at the Mini dealer what service was performed while it was there. They mentioned an alignment was performed. More than likely something wasn't torqued to spec. Probably nothing serious, but an annoyance that continues on with the theme of the my experience there. More
by Tuclis
October 24, 2023
Couldn't be happier with Arman and the crew at Mini St. Louis! They are truly a team: helpful, professional, welcoming, thorough. Bill is a great resource and John Smith is fantastic! Louis! They are truly a team: helpful, professional, welcoming, thorough. Bill is a great resource and John Smith is fantastic! More
by carpymary
Other Employees Tagged: Arman Dzafic
October 22, 2023
Bill Harada is a delight to work with for new or pre-owned sales. This was my fifth Mini since 2005 but the first pre-owned. Service and Parts departments are top notch. Happy to be back in the Mini pre-owned sales. This was my fifth Mini since 2005 but the first pre-owned. Service and Parts departments are top notch. Happy to be back in the Mini family! It feels like coming home. More
by kwh
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