Bill Fallon | Page 6
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
772 Reviews
Write a Review772 Reviews of Bill Fallon
January 06, 2026
Great communication and speedy service! Great guys at the desk that were able to answer all my questions! Great guys at the desk that were able to answer all my questions! More
Other Employees Tagged: Jon Lacey, Dylan Begin
January 02, 2026
They are always polite, helpful and professional when I bring my car in for servicing bring my car in for servicing More
Other Employees Tagged: Jon Lacey, Dylan Begin
December 31, 2025
I had never had to file an insurance claim before. John was a great help, working with the insurance adjuster, keeping the process moving and keeping me informed of progress along the way. John was a great help, working with the insurance adjuster, keeping the process moving and keeping me informed of progress along the way. More
Other Employees Tagged: Jon Lacey, Dylan Begin
December 29, 2025
Customer service is so welcoming and nice. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. More
Other Employees Tagged: Jon Lacey, Dylan Begin
December 19, 2025
Each service visit reminds me of why I am proud to own a VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. More
December 19, 2025
Just recently, I called and requested to have a speaker replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a 100K mile vehicle! This Service Dept. has yet to fail me since way back in 2009. Kudos to Billy the Service Manager and his staff! More
Other Employees Tagged: Bill Mcgrath, Jon Lacey
December 18, 2025
I dealt with Dylan, Billy and Mike. Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these f Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these folks. More
Other Employees Tagged: Dylan Begin , Mike, TDI technician
December 18, 2025
Very profesional workers and technicians. I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend m I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend making the video of the service more explanatory, not just showing the paper with the order. More
Other Employees Tagged: Jon Lacey, Dylan Begin
December 12, 2025
Great service. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. More
Other Employees Tagged: Jon Lacey, Dylan Begin
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