Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough
Refer Me

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

Contact Me
4.9
572 Reviews
4.9

572 Reviews

Write a Review

572 Reviews of Bill Fallon

November 18, 2024

Dealership Rating
Employee Rating

This is the absolute BEST VW Service Department in all of New England hands down... no contest! More

by Kimenjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Bill and his team have consistently provided outstanding and trustworthy service, I highly recommend them. More

by seasull1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. More

by aryn416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey , Kevin

November 13, 2024

Dealership Rating
Employee Rating

Great Experience. Professional and courteous service with attention to detail and follow thru. I also like the fact that a video is sent by the technician who is prefo More

by Neil Cronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

November 12, 2024

Dealership Rating
Employee Rating

The service at Colonial in Westboro is top notch. They have always done right by me. More

by DRDEREGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

November 12, 2024

Dealership Rating
Employee Rating

Excellent service. They completed the job far faster than I expected. The service was proactive and professional. Highly recommend. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2024

Dealership Rating
Employee Rating

Job done in timely manner. Everyone very friendly to deal with. Will come back again. More

by loveystowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

November 11, 2024

Dealership Rating
Employee Rating

The people were very kind and helpful. They were also honest about the unfortunate condition of my e-car. Honesty is always appreciated and preferred as it saved me valuable time and minim More

by richard@orentzel.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

November 08, 2024

Dealership Rating
Employee Rating

The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised More

by blackbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

November 06, 2024

Dealership Rating
Employee Rating

Adrian there was very helpful with helping decide exactly what type of car we wanted. More

by pjsamarxhi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (186 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $34,784
2024 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $51,633
2025 Volkswagen Atlas Cross Sport
new
Opal White Pearl exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $34,784
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Atlas car, priced at $43,497
2024 Volkswagen Atlas
new
Pure White exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $38,682
2024 Volkswagen Golf GTI
new
Opal White Pearl Effect exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $44,630
2025 Volkswagen Atlas
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive