Bill Fallon | Page 3
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
772 Reviews
Write a Review772 Reviews of Bill Fallon
May 05, 2026
All the guys down there are Amazing. Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more Billy and Jon and bill and Dylan ! They always take care of me and give me a spectacular service. Couldn’t recommend them much more More
Other Employees Tagged: Jon Lacey, Dylan Begin
May 04, 2026
Excellent service was provided. I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possi I had an urgent issue with my vehicle and I got an appointment right away. The issue was explained to me in detail and it was fixed as quick as possible. I greatly appreciate the folks at Colonial VW of Westborough. More
Other Employees Tagged: Jon Lacey, Dylan Begin
April 28, 2026
Excellent experience. I was pleased to see service in early when I dropped my Tiguan off, I was able to talk with William. Answered all my questions and his enthusiasm was I was pleased to see service in early when I dropped my Tiguan off, I was able to talk with William. Answered all my questions and his enthusiasm was contagious. Thank you. More
Other Employees Tagged: The other William was in early, he is the one I spoke with.
April 25, 2026
I had a great service experience with my Volkswagen Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the maintenance efficiently, kept me updated throughout the process, and made everything smooth from drop-off to pickup. More
Other Employees Tagged: Jon Lacey
April 20, 2026
April 06, 2026
service was great. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. the work was done within the estimated time. and Jon was really informative and made sure all my questions were answered. More
Other Employees Tagged: Jon Lacey, Dylan Begin
April 06, 2026
Dealership did everything in their power to make a parts delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane delay as painless as possible. John was great. Very disappointed in VW corporate. 45 days to repair a 2025 Tiguan with 10k miles is insane More
Other Employees Tagged: Jon Lacey, Dylan Begin
April 03, 2026
Colonial Volkswagen is the only service location I will use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I ha use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I have the best experience possible!! More
Other Employees Tagged: Jon Lacey, Dylan Begin
March 30, 2026
I had excellent service, and they were expedient and thorough when servicing my car. Very nice staff! thorough when servicing my car. Very nice staff! More
Other Employees Tagged: Jon Lacey, Dylan Begin

