Betty Purgason
Betty Purgason at North Park Toyota of San Antonio
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Betty Purgason

Sales Consultant

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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45 Reviews
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45 Reviews

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45 Reviews of Betty Purgason

August 23, 2024

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Employee Rating

STAY AWAY FROM THIS PLACE , BUNCH OF LIARS AND RUDE PEOPLE . IF I COULD GIVE A 0 I WOULD , THEY RAN MY CREDIT AND I WASN'T EVEN AT THIER DEALERSHIP IT JUST GOT WORSE , I SPOKE TO THE GM AND SHE TOLD More

by verrinoarleneA
Recommend Dealer
No
Aug 28, 2024

North Park Toyota of San Antonio responded

We are truly sorry to hear about your experience and understand your frustration. This is certainly not the standard of service we strive for. Please reach out to Fred Duron or Ray Andrade at fredd@nptosa.com or randrade@nptosa.com. They are committed to addressing your concerns. Thank you for bringing this to our attention.

May 27, 2023

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Employee Rating

They had a car listed at MSRP that they didnt have in stock... Told me to put a deposit down for which I filled out the form for. Called me later to ask about my trade in and then told me that the car More

by eqarmy
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: David Garza , Eddie Hernandez

May 30, 2023

North Park Toyota of San Antonio responded

We are sorry to hear about your negative experience with our dealership. We strive to provide the highest level of customer service, and we apologize for any poor treatment that you may have received. We take all customer complaints seriously, and we want to ensure that we are doing everything we can to make things right. We would appreciate the opportunity to discuss your experience in more detail and work with you to address any concerns you may have. Please contact Marisol Gutierrez at MGutierrez@nptosa.com at your earliest convenience.

June 07, 2022

Dealership Rating
Employee Rating

Excellent service all around! ! Will definitely be back!! Found the car I wanted and was treated with respect More

by Blaine998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

North Park Toyota of San Antonio responded

Blaine, thank you for the positive review. We're glad to hear you enjoyed your experience with us. Congratulations on the new purchase!

June 07, 2022

Dealership Rating
Employee Rating

Betty Purgason and Marc Esquibal helped me with my trade and purchase of my new car. They did an awesome job!! Very fast and professional service! NorthPark also has the lowest price in a 500 mile radius. T More

by Travisboydfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marc Esquibal

Jun 08, 2022

North Park Toyota of San Antonio responded

Thank you for the positive review. We're glad to hear Betty and Marc were able to help you and find you a vehicle you'd enjoy. Congrats!

January 05, 2020

Dealership Rating
Employee Rating

Personable, professional, friendly, knowledgeable The Personable, professional, friendly, knowledgeable The facility is very easy to move around in, very well designed. Management responsible knew exact More

by rb
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lancaster

Jan 06, 2020

North Park Toyota of San Antonio responded

Thank you from all of us here at North Park Toyota!

August 20, 2019

Dealership Rating
Employee Rating

10,000 mile service Took my Tacoma in for oil change and had the 10,000 mile service done as well. My service rep, Michael, was very professional and friendly and attenti More

by RV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2019

North Park Toyota of San Antonio responded

Thank you for your positive feedback!

August 04, 2019

Dealership Rating
Employee Rating

Will return when due for a new vehicle Very good experience leasing a new Rav4! Thank you for the great customer service. Betty and Luis were very knowledgeable and friendly. I'll be back i More

by Kynvee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis (finance)

Aug 05, 2019

North Park Toyota of San Antonio responded

At North Park Toyota, our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 29, 2019

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Employee Rating

Amazing staff from the ground and up. The staff really works hard to ensure you get what you need. I have purchased over 15 cars and trucks in my lifetime and I find most places trying to More

by Bryson B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2019

North Park Toyota of San Antonio responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

June 28, 2019

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Employee Rating

How a car buying/leasing experience should be! Leasing or buying a car can seem time-consuming and frustrating, but the people at North Park made it smooth and easy. They went the extra mile to hel More

by Corey B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Lancaster

Jul 19, 2019

North Park Toyota of San Antonio responded

We appreciate you taking the time to leave us a positive review!

June 24, 2019

Dealership Rating
Employee Rating

Pleasant Surroundings I went to purchase a replacement truck and was amazed at the professionalism of the employees as well as how the dealership was laid out to be comfor More

by Ordinary Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Chavez

Jul 19, 2019

North Park Toyota of San Antonio responded

Thank you for your positive feedback!

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